| Position Number: |
110140 |
| Position Title (Classification Title): |
Associate Director 110140 |
| Working Title: |
Associate Director, Housing and Residence Life |
| Job Summary: |
The Associate Director serves as a key leader and strategic partner within the department, reporting directly to the Director of Housing and Residence Life. This position provides oversight of both Housing Administration and Residence Life through the supervision of the Assistant Directors. The Associate Director plays a critical role in creating a culture of care and enhancing resident satisfaction through intentional programming and services that support student wellbeing, community engagement and success. The role is also responsible for assessing and improving housing operations, including the development and implementation of departmental assessments, analysis of qualitative and quantitative data, and using findings to inform practice. Additionally, the Associate Director oversees strategies related to optimal ongoing occupancy, resident satisfaction, and marketing to ensure strong demand and full utilization of campus housing. This position helps align departmental operations with the goals of the Division of Student Affairs and university-wide priorities such as retention and graduation. The Associate Director is essential in driving continuous improvement in the student housing experience and shaping the department’s future direction in alignment with the University’s mission. |
| Department |
Housing Residence Life |
| FLSA: |
Exempt |
| Minimum Qualifications: |
Master's degree in an appropriate area of specialization and four years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and six years of appropriate experience. |
| Position Qualifications: |
Strong experience in designing and conducting assessments, including statistical analysis and data interpretation. Proven ability to supervise and develop staff members, including performance management and professional development. Strong interpersonal, communication, and customer service skills, with the ability to interact effectively with students, parents, faculty, and staff. Experience with crisis management, student conduct, and conflict resolution. Demonstrated understanding of housing operations, student development theory, and residential life programming. Knowledge of current trends and best practices in student housing, retention, and graduation efforts. |
| Preferred Qualifications |
At least 5 years of demonstrated success and progressive experience in housing, residence life, or a related field, including experience supervising professional staff.
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| Essential Functions / Job Duties: |
- 30% - This position provides direct supervision and mentorship to the Assistant Directors of Housing Administration and Residence Life, ensuring alignment with departmental goals and fostering a collaborative team environment. This role involves conducting regular one-on-one meetings, facilitating performance evaluations, and offering continuous feedback to support professional growth. The Associate Director identifies and promotes professional development opportunities, encouraging staff participation in workshops, conferences, and training sessions to enhance their competencies. By modeling effective leadership and decision-making, the Associate Director cultivates a culture of accountability, inclusivity, and excellence within the department. Additionally, the Associate Director leads regular departmental meetings to ensure cohesive operations, encourages collaboration, and addresses emerging challenges within the housing and residence life teams. In the absence of the Director, the Associate Director serves as the primary point of contact, providing leadership support and ensuring the continuity of operations. Beyond professional staff supervision, the Associate Director actively engages with student staff, including Resident Assistants and Desk Assistants, by participating in and facilitating regular training sessions, staff meetings, and development workshops. This involvement ensures that student staff are well- prepared to support residents effectively and contribute to a positive residential community. The Associate Director's consistent presence and interaction with student staff foster a supportive environment that promotes student leadership and growth. - (Essential)
- 25% - This position is responsible for overseeing and supporting key operational areas within the department. This includes managing room assignments, billing processes, coordination of Living Learning Communities, summer camps and conference housing and staffing, and ensuring compliance with service animal and ADA accommodation policies. Collaborating closely with the Assistant Director for Housing Administration, the Associate Director implements strategies and technologies aimed at enhancing departmental efficiency and workflow. Additionally, they work in partnership with the Assistant Director for Residence Life to promote the overall success and quality of life in residential communities, which encompasses managing crisis situations and ensuring student wellbeing. The Associate Director plays a key role in emergency management planning, including the development and implementation of protocols for active assailant situations, hurricane preparedness, and other severe weather events. They collaborate with campus safety and emergency management teams to ensure that the department's emergency response plans are comprehensive, up-to-date, and effectively communicated to staff and residents. The Associate Director remains informed about federal and state laws affecting campus housing and is responsible for developing and conducting necessary compliance trainings on topics such as Campus Security Authorities, FERPA, ADA, etc. They monitor training completion to ensure that staff members meet all legal requirements, thereby maintaining the department's adherence to federal, state and Board of Governors and University policies and regulations. - (Essential)
- 10% - This position is responsible for building strong relationships with students, families, and campus partners to ensure a supportive and responsive residential experience. Serving as a primary resource for parents and families, the Associate Director ensures clear and open communication regarding housing policies, processes, and issues. By addressing concerns and managing complaints in a timely and effective manner, they uphold the department's commitment to premier customer service. Additionally, the Associate Director collaborates with various campus departments including Intercollegiate Athletics, Living Learning Community Coordinators, the Dean of Students Office, and Orientation to coordinate services and initiatives that enhance student wellbeing and success within the residential community. - (Essential)
- 10% - This position leads the design, implementation, and evaluation of assessments focused on student housing operations and residential experiences. Utilizing both quantitative and qualitative methods, they conduct comprehensive data analyses to evaluate student housing services, programs, and community engagement. The Associate Director uses assessment data to generate actionable recommendations aimed at enhancing the student housing experience, promoting student success, and supporting departmental goals. Additionally, they monitor and analyze housing trends, occupancy data, and feedback to guide data-driven decisions. - (Essential)
- 10% - This position assists in shaping the strategic direction of the department. They actively participate in the development and implementation of long-term plans that align with university objectives and respond to evolving student needs. This includes contributing to facility planning, staffing models, and operational priorities to ensure a dynamic and responsive residential environment. The Associate Director is responsible for the continuous review and revision of departmental policies and procedures. They ensure that all policies are up-to-date, compliant with current regulations, and reflective of best practices in student housing and residence life. By engaging with stakeholders and incorporating feedback, the Associate Director fosters a culture of continuous improvement and accountability within the department. This position monitors changes in regulations, housing trends, and best practices to inform policy updates and promote innovation within departmental operations. - (Essential)
- 10% - This position represents the department at division and university-wide events such as orientations, homecoming, and family weekends and attends regional and national conferences and training sessions to remain informed of housing trends and best practices. Additionally, the Associate Director contributes to departmental marketing efforts, including the development of materials and social media content, to effectively communicate with current and prospective residents. They also coordinate recognition efforts for student and professional staff, promoting a culture of appreciation and excellence within Housing and Residence Life. - (Essential)
- 5% - Other duties as assigned. - (Essential)
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| Physical Demands: |
- Physical Requirements: Occasional and/or light lifting required. Limited exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc., but none to the point of being disagreeable. May involve minor safety hazards where likely results would be cuts, bruises, etc.
- Impact of Deadlines: Externally imposed deadlines set and revised beyond one’s control. Interruptions influence priorities. Difficult to anticipate nature or volume of work with certainty beyond a few days.
- Standing: Frequently
- Walking: Frequently
- Sitting: Frequently
- Reaching with hands and arms: Frequently
- Climbing or balancing: Occasionally
- Stooping: Occasionally
- Use of hands to handle objects: Frequently
- Lifting up to 10lbs: Occasionally
- Lifting up to 25lbs: Occasionally
- Lifting over 25lbs: Occasionally
- Talking as express or exchange of ideas verbally: Daily
- Hearing as perceive sound by ear: Daily
- Vision as distinguish colors & depth: Daily
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| Special Requirements or Considerations of the Job: |
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| Number of Vacancies |
1 |
| Work Hours |
8:00am - 5:00pm; Monday - Friday |
| FTE |
1.0 |
| Salary Range |
$64,466 - $77,359 |
| Pay Basis |
Annually |
| Preferred Response Date: |
07/07/2025 |
| Special Instructions to Applicants: |
Candidates must apply online through the University of West Florida website: https://careers.uwf.edu. Applicants are required to attach a resume, cover letter and contact information for three references. References will be contacted upon submission of this application. An opportunity to upload these documents will be provided during the application process. For assistance, please contact Human Resources at 850.474.2694 or email jobs@uwf.edu.
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