Coordinator II 128220
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Job no: 496217
Work type: Staff Full-time
Location: Pensacola - Main Campus
Categories: Professional
Please review job requirements carefully. Failure to submit all pieces of the application may result in disqualification. Applications are accepted on the University of West Florida career site: https://careers.uwf.edu. For assistance contact UWF Human Resources at 850.474.2694 or jobs@uwf.edu.
Employment based visa sponsorship will NOT be considered for this position.
POSITION DETAILS
Position Number: 128220
Classification Title: Coordinator II
Working Title: Equal Opportunity Coordinator
Department: Human Resources
FLSA Status: Exempt
Salary Range: $53,000 - $60,000
Pay Basis: Annually
POSITION OVERVIEW
JOB SUMMARY:
This position investigates (internal and external) Civil Rights complaints. This includes preparing comprehensive investigative reports and composing the University's position statements. Works collaboratively with the Office of General Counsel to respond to external complaints from the EEOC, FCHR, OCR, or other agencies. Develop and implement a case management plan for each reported complaint; and maintain a case management database to organize, manage, and track complaints. The position also facilitates discrimination and harassment training.
This position will serve as a backup to Title IX.
This position is also responsible for managing the service and retirement program at the University and be the point of contact for the University's employee recognition platform.
This position is responsible for the Employee Recognition and Awards Program (ERAP). This position works collaboratively with Staff Senate on ERAP.
This position also is assigned special projects by the Senior Associate Vice President Human Resources. This position helps the SR AVPHR with the tracking and logging of outside activity forms.
This position reports to the Senior Associate Vice President Human Resources and is assigned special projects by the Senior Associate Vice President Human Resources.
MINIMUM QUALIFICATIONS:
Masters degree in an appropriate area of specialization; or a bachelors degree in an appropriate area of specialization and two years of appropriate experience.
POSITION QUALIFICATIONS:
Must have extensive knowledge of federal and state laws regulating employment, equal opportunity, and non-discrimination. At least four years of progressively responsible experience managing equal opportunity programs, investigating complaints, preparing employer's position statements for internal complaints. Must be able to work collaboratively with the Office of General Counsel to respond to external complaints filed with the EEOC, FCHR, OCR, or other agencies. Must obtain and retain current knowledge of university policies and procedures. Must have the ability to interpret law, policies, regulations, and procedures and conduct investigations impartially. Must have excellent verbal and written communication skills and the ability to maintain confidentiality of sensitive/confidential issues. Must have excellent customer services skills. Must have strong computer skills and analytical and critical thinking skills.
PREFERRED QUALIFICATIONS:
Four years of experience managing and investigating civil rights complaints and writing investigative reports. Demonstrated knowledge of federal and state employment laws, but specifically in equal opportunity and non-discriminations, as well as understanding of the federal and state equal opportunity employment agency complaint process. Experience developing and facilitating training to a large groups. Human Resources certification through either HRCI or SHRM. Strong computer skills in the MS Office Suite. Requires excellent communications skills, both verbal and written, and the ability to maintain confidentiality. Work assignments must be completed with a high degree of accuracy and confidentiality, while maintaining a professional attitude towards quality customer service.
Mediation, PHR, SPHR, SHRM-CP, or SHRM-SCP certification is a desired preference.
Interest in employee recognition and awards programs.
ESSENTIAL FUNCTIONS/JOB DUTIES:
- 60% - Receives and reviews complaints and grievances of discrimination, harassment, and retaliation from campus community/ Conducts Equal Opportunity investigations and prepares comprehensive investigative reports. Explains University policy and procedure to potential complainants. Collaborates with the Office of General Counsel to respond to external discrimination charges by conducting investigations and to provide support in writing the University’s position statement. Develops and implements a case management plan for each reported complaint and maintains a case management database to organize, manage, and track complaints. Provides direction and services to meet compliance with all state and federal regulations. Assists with developing, implementing and monitoring institutional policies, procedures, programs and activities for compliance. Serves as a resource on Equal Opportunity issues to the University community as well as external community. Maintains and properly tracks records of data and trends. - (Essential)
- 15% - Manages the employee reward and recognition program at the university. Liaison with Staff Senate on the annual Employee Rewards and Recognition Program (ERAP). This position is responsible for updating the awards' criteria, notifications of deadlines, maintaining the nomination form and provide updates as needed, serve as the liaison to the selection committee, work with the selection committee chair to manage the process of the selection committee, provide award winners to Staff Senate, and keep the information regarding ERAP on the HR website up-to-date. Integrate all division recognition, awards, and rewards into the university's reward and recognition program. - (Essential)
- 5% - Coordinates the University’s education, training, prevention, and outreach efforts related to equal opportunity compliance. Manages department communication materials (brochures/flyers) and website information. Engages in activities and training that are commensurate with position. - (Essential)
- 10% - Manages the employee service and retirement award programs. Works closely with the software vendor to select appropriate years of service certificates and awards to recognize and honor university employees. Run annual years of service report and provide years of service award recipients to Employee Relations Coordinator in preparation for the annual Employee Recognition and Awards Program (ERAP). Have quarterly meetings with the software vendor to provide feedback regarding platform, make necessary updates/changes to emails templates/functionality of the vendor platform Coordinate the selection of retirement award items, places retirement award order, and notifies retired employee when award is available for pick-up. Updates awards selection or status in online tracking software as needed. Collaborates with the Office Administrator for purchasing and years of service awards and retirement awards. - (Essential)
- 5% - Special projects assigned by the Associate Vice President. Tracks and logs outside activity forms. - (Essential)
- 5% - This position serves as a backup to Title IX. - (Essential)
PHYSICAL DEMANDS:
- Physical Requirements: Occasional and/or light lifting required. Limited exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc., but none to the point of being disagreeable. May involve minor safety hazards where likely results would be cuts, bruises, etc.
- Impact of Deadlines: Externally imposed deadlines set or revised on short notice. Frequent shifts in priority. Numerous interruptions requiring immediate attention. Unusual pressure on a daily basis due to accountability for success of major projects.
- Standing: Daily
- Walking: Daily
- Sitting: Daily
- Reaching with hands and arms: Occasionally
- Climbing or balancing: Occasionally
- Stooping: Occasionally
- Use of hands to handle objects: Daily
- Lifting up to 10lbs: Daily
- Lifting up to 25lbs: Occasionally
- Lifting over 25lbs: Occasionally
- Talking as express or exchange of ideas verbally: Daily
- Hearing as perceive sound by ear: Daily
- Vision as distinguish colors & depth: Daily
Special Requirements or Considerations of the Job:
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This position requires a criminal background screen.
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This position requires fingerprinting.
Special Instructions to Applicants: Candidates must apply online through the University of West Florida website: https://careers.uwf.edu. Applicants are required to attach a resume, cover letter and contact information for three references. An opportunity to upload these documents will be provided during the application process. For assistance, please contact Human Resources at 850.474.2694 or email jobs@uwf.edu.
ADDITIONAL POSTING DETAILS
Number of Vacancies: 1
Work Hours: 8:00 am - 5:00 pm; Monday-Friday
FTE: 1.0
Closing Date: 10/13/2025
The University of West Florida is an Equal Opportunity/Access/Disabled/Veteran employer. Any individual requiring special accommodation to apply is requested to advise UWF by contacting UWF Human Resources at 850.474.2694 (voice) or 850.857.6158 (TTY). E-Verify is required for employment. All applications for employment at the University are subject to Florida public records law.
Advertised:
Applications close:
Human Resources
11000 University Parkway
Building 20E, Room 117
Pensacola, FL 32514
Hours of Operation
Monday - Friday
8 a.m. - 5 p.m.