Catherine’s House is Australia’s first integrated centre for perinatal mental health care and provides mental health treatment and support to new parents.

With one in five mums and up to one in ten fathers experiencing depression, anxiety and other mental health issues before or after the birth of a child, this new facility will triple the number of public beds in Queensland from 4 to 12 for families in need of perinatal mental health support.

We have an exciting newly created position for a Private Practice Manager to join in an initial 12-month contract working part-time of 28 hours a week. As our new Private Practice Manager you will play a key role in the delivery of exceptional administrative service and support to Mater patients.

Salary range: $43.31 - $47.72 (MCA 4) per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits!

What you’ll be doing

You will provide specialised knowledge in administration tasks and provide guidance to administration staff in Catherines House and Emotional Health Unit whilst managing day to day operational requirements. Typical tasks include:

• Oversee the delivery of services across Private Practice in Catherines House, Emotional Health Unit and other mental health services as they emerge
• Recruit, onboard, lead, coach and provide feedback to new team members
• Manage and develop strategies to address issues, conflicts and facilitate the establishment of a contemporary multidisciplinary private practice
• Implement effective service objectives
• Coordinate and determine priorities and timelines to establish integrated systems across mental health private practice
• Lead the development and implementation of contemporary practice management systems
• Facilitate the onboarding of private practitioners
• Manage staff schedules (rostering)
• Coordinate event management for professional development activities
• Evaluation of employee performance, identifying areas of improvement and continuous quality enhancements
• Use advanced technological systems that promote efficient administration systems including billing, scheduling and engagement with practitioners
• Effectively embed change management practices
• Provide high level of administrative advice to stakeholders
• Responsible for coordinating the effective delivery and sustainability of private practice within the allocated budget
• Contribute to the Strategic decision making and identify operational opportunities for improved financial outcomes

About you

• Previous experience working in a complex and busy clinical service that delivers both private and public mental health care
• Experience in administration management within a health care practice
• High level office and administration systems management skills
• Financial acumen and detailed knowledge of health-related funding arrangements and terminology
• Qualification in Business Administration (or similar) is highly regarded
• Ability to be agile, resilient and able to balance conflicting demands across services.
• Strong decision-making skills and ability to use initiative
• Patient centric approach
• Experience utilising contemporary practice management software systems
• Excellent written and verbal communication skills
• Ability to coach and support team members through conflict resolution processes
• Strong attention to detail

For more information specific to the role, please view the PD here –  RD_Private Practice Manager_ Catherines House_June 2024.pdf

Applications close on 11^th of July 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.