About the role

Mater Hospital Brisbane is currently looking for Quality and Safety Associate based at our South Brisbane campus. This is a maximum term contract for a period of approximately 3-5 weeks for immediate start.

Salary range: Commensurate with experience and access to generous salary packaging up to $15,900 annually 

What you’ll be doing

• Provide leadership and support to Hospital/Service Quality and Safety Manager and clinical department managers to implement quality and risk management systems and improve quality and safety outcomes;
• Provide leadership and support to Hospital/Service Quality and Safety Manager and department managers in incident and complaint investigation and coordinate actions to prevent recurrence;
• Support/ facilitate the implementation of innovation and systems improvement that eliminate/reduce patient harm;
• Work collaboratively with other clinicians to facilitate process improvement strategies that support patient safety and the achievement of quality and safety goals;
• Collect and analyse patient safety and clinical outcome data to evidence the effectiveness of the quality and safety system;
• Evaluate quality and safety outcome data to identify opportunities for continual improvement and make recommendation to relevant hospital committees;
• Support the Hospital/Service Quality and Safety Manager to improve the effectiveness of the quality system and monitor compliance with policies, the implementation of corrective and preventive actions and survey recommendations.;
• Work in collaboration with the Hospital/Service Quality and Safety Manager and Hospital Executive to coordinate the implementation of recommendations arising from root cause analysis or other system or case review;
• Monitor literature and professional organisations for new or revised best practice related to quality and safety;
• Continuously evaluate and improve the hospital’s quality and safety program based on internal needs and external requirements and standards;
• Provide education / training related to quality and safety, incident investigation and management and the use of Incident reporting tools as required

About you

Ideally, you will also have at least 5 years frontline clinical experience and intermediate Microsoft Office skills. Tertiary qualification in a relevant discipline.

• Demonstrated experience in developing working relationships to achieved identified outcomes and an ability to work effectively as part of a multidisciplinary team
• Ability to provide empathetic communication in difficult situations
• Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital
• Demonstrated experience or a willingness to gain an understanding of quality improvement initiatives and their practical application
• Demonstrated experience or a willingness to develop analytical skills to trend and interpret data and provide reports on data / information used for projects, evaluation and process improvement activities

For further information or a confidential conversation please contact Celine Benn- Quality and Safety Manager on 0410 019 380