About the role

Mater Pharmacy have an exciting opportunity for a professional Senior Pharmacy Technician (PBS Revenue and Prescription Management) to join our Pharmacy team in a permanent full-time or part-time position, commencing in January 2025.

Mater Health, Southeast Queensland comprises a unique collection of two public and four private hospitals caring for over 500,000 patients each year. Mater Pharmacy services all inpatient areas, so this represents a fantastic opportunity to make a positive contribution to the health and wellbeing of this community and to contribute to a strong, unified, inter-professional Clinical and Dispensary Services team at Mater.

What you’ll be doing

This position is based within Pharmacy Administration at our South Brisbane campus and reports to the Director of Pharmacy.

In this position you will work to support the pharmacy team in the delivery of safe, effective and high-quality level of pharmacy service to optimise outcomes for all patients and customers of Mater.

Key responsibilities of the role include:

• To provide responsive customer-focused service over the phone, in person and via other methods of communication
• Specialised knowledge of medication funding arrangements including Pharmaceutical Benefit Scheme (PBS), private health fund agreements and state government funding arrangements.
• Prescription and dispensing requirements for PBS prescriptions including owing script management, reporting and follow-up with prescribers and staff.
• Support the ex-gratia approval process for High-Cost Drugs used at Mater Health
• Record and comply with departmental KPI’s relevant to the Claims management role.
• Participate in and initiate audit activities as appropriate and when requested.
• Utilisation of HPOS PRODA portal and ability to act as agent in the uploading of PBS Authority Prescription documentation as required.
• Able to supervise and train other staff to use required software and processes to undertake relevant duties.
• Recording, reporting and analysis of data to improve processes using initiative and innovation with limited direction from supervisors.

Mater Pharmacy is dedicated to the exceptional care and service of all our customers. We provide comprehensive pharmacy service and strive to maintain the highest level of professionalism at all times. In addition to clinical pharmacy services, we also provide traditional community pharmacy medicines and retail products to patients, visitors and staff.

Salary range: $36.68 - $40.09 (Operational Officer Level 4) plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

About you

To be considered for this role you must have:

• Minimum Certificate III or IV in Hospital/Community Pharmacy (or equivalent) is essential to have been completed.
• A professional attitude, effective communication skills and a high level of attention to detail
• Passion for customer service and appreciation of the importance of delivering exceptional service every time.
• Demonstrated understanding and experience in the Pharmaceutical Benefits Scheme (PBS) and the dispensing and prescription requirements for PBS prescriptions.
• Professional, hardworking attitude and willing to work cooperatively and effectively with all team members of the multidisciplinary team.
• Previous relevant work experience is highly desirable
• The flexibility to work occasional additional shifts, including some weekends, public holidays is desirable

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

Closing date for applications is Sunday 1^st December 2024.

For further information, please contact Pharmacy Administration on 07 3163 8220.