About the role

Mater Health is seeking an enthusiastic and experienced General Practice Liaison Officer (GPLO) to join the team. This position is offered on a maximum term, part-time (0.6 FTE) basis for 8 months. Based at Mater’s South Brisbane Campus, working within the Mater Hospital Brisbane Clinical Service as part of the Ambulatory & Outpatient Services leadership team. 

The General Practice Liaison Officer is a critical role in the interface of primary health care and hospital care, linking in as part of the state-wide Queensland Health GPLO network to facilitate collaborative care, clinical communication and transfer of care, and interprofessional education and engagement.  

Mater Health Services has been providing compassionate healthcare services to Queenslanders for more than 100 years. Now comprising a group of world class private hospitals, including three which also provide public health services, Mater Health Services employs more than 6,500 staff and provides care to some 500,000 people every year. 

Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

The General Practice Liaison Officer advocates, coordinates, designs and evaluates initiatives that facilitate appropriate clinical pathways and transfer of care processes.  

Key responsibilities include: 

• Facilitate integration of services at the interface between general practice and hospital care 
• Develop collaborative model of care initiatives that improve access to and transfer of care, including clinical handover and discharge from hospital 
• Identify and address service gaps, especially at the interface between primary and specialist outpatient care.  
• Develop and deliver tools, resources, information and training to support GP referrals, shared care and clinical handover  
• Support GPs as an escalation point and communication pathway for information and education, and feedback on current practices and proposed initiatives 
• Contribute to a collaborative culture, demonstrating empathy and respect for patients, GPs, hospital staff and other stakeholders and supporting interprofessional education and engagement 
• Contribute to strategic development activities, developing and participating in collaborative partnerships with local Primary Health Networks and surrounding Health and Hospital Services.  
• Participate in the state-wide GPLO network, working groups and project initiatives, building capacity and capability across the network.  

About you

The successful candidate will have:  

• Demonstrated knowledge and experience in a health or community setting, with a good understanding of the clinical demands in primary care. Knowledge and understanding of Queensland Health and public hospital and health services is highly desirable.  
• Qualifications in a health and/or health management field. Staff with a clinical background are encouraged to apply.  
• Qualifications and experience in project management desirable.  
• Demonstrated excellence in understanding and incorporating needs of patients, family members, internal and external customers in all activities.  
• Demonstrated excellence in building and maintaining relationships. Ability to support strategic direction, engaging in information seeking/networking and exploration of external benchmarks. 
• Ability to organise, effectively plan and deliver on completion of tasks and project work in accordance with key performance criteria and reporting requirements.  
• Ability to understand data and develop innovative responses to ensure continuous improvement.  
• Ability to maximise and facilitate opportunities for positive change  
• Strong capabilities in Microsoft Office Suite and ability to learn new systems. 

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

For more information regarding the role, please contact Kim Wilson, Director of Operations - Ambulatory and Outpatient Services on 07 3163 2400. 

Applications close on Thursday, 29th May 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.