About the role

Mater Hospital South Brisbane is looking for a Business Support Officer for the Emergency Department on a fixed term 4 week leave cover for period of end of July to end of August.

Salary range: $38.81 - $43.16 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

The Senior Business Support Officer Administration Officer for the Emergency Department is crucial for ensuring the smooth operation of the department and supporting the staff in delivering high-quality patient care.

The core function of the role is to support the daily administrative operational requirements of the Emergency Department with a specific focus on operational efficiency. This position will proactively perform tasks relating to service delivery, business support, systems administration, and any other tasks as directed by the Nurse Unit Manager, ensuring work performed is exceptional, every time.

The role will work closely with the Nurse Unit Manager and will be responsible for supporting the management of resources to meet business needs and growth.

Duties include but are not limited to:

• Actively participate in supporting a collaborative team culture by applying and adhering to Mater’s Behavioural Standards and Code of Conduct
• Provide administrative assistance to the Nurse Unit Manager, including managing schedules, coordinating meetings, and handling correspondence
• Support recruitment and orientation of new team members
• Actively partner with consumers and patients, as well as interprofessional colleagues, to support service and operational objectives that provide an exceptional experience and outcomes, every time
• Assist in managing staffing levels by coordinating shift schedules, handling time-off requests, and ensuring adequate coverage to meet patient needs.
• Support the coordination of meetings and events, recording and distributing agendas and meeting minutes with clearly articulated action items
• Participate in the implementation of projects, undertaking training and education as necessary
• Apply knowledge of the applicable work instruction/s and enterprise agreement to support rostering within the work unit
• Apply the principles of Speaking With Good Judgement in all interactions with colleagues and peers

About you

• Experience using Health Information Systems (or equivalent)
• Intermediate Microsoft package skills
• Certification/tertiary qualification in Business Administration (or similar) highly regarded
• Proven experience working in a team within the Medical/Healthcare profession desirable
• The ability to balance conflicting demands within tight timeframes
• Ability to maintain composure and positivity in times of change

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Applications close on Sunday 15th June 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.