About the role

Mater Hospital Brisbane are currently looking for a Quality and Safety Associate in this permanent, full-time opportunity based at our South Brisbane campus.

The Quality and Safety Associate will report to the Hospital Quality and Safety Manager and as part of the team, aid the clinical department managers in Quality and Clinical Safety Management and accreditation preparation across the hospital/service.

Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

The main responsibilities of the role will include:

• Provide leadership and support to Hospital/Service Quality and Safety Manager and clinical department managers for implementing quality and risk management systems
• Assist in incident and complaint investigation and coordinate actions to prevent recurrence
• Facilitate the implementation of innovation and systems improvement to reduce patient harm
• Collaborate with clinicians for process improvement strategies to support patient safety
• Collect and analyse patient safety and clinical outcome data for quality and safety system effectiveness
• Evaluate quality and safety outcome data to identify opportunities for continual improvement
• Support the Hospital/Service Quality and Safety Manager in monitoring compliance with policies and implementing corrective actions
• Coordinate the implementation of recommendations from root cause analysis or other reviews with Hospital Executive
• Stay updated on new best practices related to quality and safety from literature and professional organisations
• Continuously evaluate and improve the hospital's quality and safety program based on internal needs and external standards
• Provide education and training on quality and safety, incident investigation, and use of incident reporting tools as needed

About you

Ideally, you will also have at least 5 years frontline clinical experience and intermediate Microsoft Office skills. Tertiary qualification in a relevant discipline.

• Demonstrated experience in developing working relationships to achieved identified outcomes and an ability to work effectively as part of a multidisciplinary team
• Ability to provide empathetic communication in difficult situations
• Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital
• Demonstrated experience or a willingness to gain an understanding of quality improvement initiatives and their practical application
• Demonstrated experience or a willingness to develop analytical skills to trend and interpret data and provide reports on data / information used for projects, evaluation and process improvement activities

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

For more information regarding the role, please contact Emily Morrison - Hospital Quality and Safety Manager on 0466 148 956 or emily.morrison@mater.org.au

Applications close on 1 July 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.