Mater Human Resources is looking for a Lead Human Resources Service Advisor to join our team! Based at our Newstead offices, this is a permanent, full-time role.

Salary range: $93,103 - $102,572 per annum plus 12% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing 

The Lead HR Services Advisor will assist the Manager HR Services in service delivery by ensuring that HR requests are processed efficiently, accurately, and according to relevant HR policies and procedures.

The role will also be responsible for investigating, suggesting and implementing process improvement for People and Learning related projects, as well as assisting the HR Services team in a coaching, training and day-to-day support capacity.

About you 

You will have experience working in a high-volume HR administration role. You will also meet the below criteria:

• Demonstrated experience in one or more of the following: HRIS, Human Resources, Payroll, Position Management. Desirable Qualifications
• A degree level qualification or equivalent experience in Human Resources or Business is highly desirable. 
• Demonstrated commitment to the principles of customer service.
• Demonstrated experience in a Health Care environment is desirable. Intermediate Microsoft package skills.
• Ability to manage workloads and meet deadlines in a fast-paced environment.
• Effective communication, both verbally and in writing, across a diverse audience with a particular emphasis on detail and accuracy.
• Excellent interpersonal communication skills that inspire teamwork and approachable customer service to all customers.
• Flexibility in adapting to changing priorities in a pressurised, fast paced environment.
• Ability to work effectively both as a team member and individually.
• Ability to maintain confidentiality and adhere to legislative and Mater policy requirement

Click here to see the position description:  Lead HR Service Advisor.pdf

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on 7 September 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. 

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.