About the role

The Mater Refugee and Multicultural Health Service currently has an opportunity for an experienced Administration Officer to join the team in a permanent part time capacity, 22 hours per week.

Mater Refugee and Multicultural Health Service is committed to promoting workforce diversity and improving representation of people of culturally and linguistically diverse background in its workforce. The Administration Officer plays a key role in the delivery of exceptional service to Mater patients, relatives and staff. This role will suit a person looking to develop a career in public health administration, and working with multicultural communities.

The core function of the role is to support the daily administrative operational requirements of Mater Refugee and Multicultural Health Service with a specific focus on operational efficiency in a clinical setting. To proactively perform tasks relating to service delivery, business support, systems administration, and any other tasks as directed by the Team Leader/Manager, ensuring work performed is exceptional, every time.

 The role will work closely with the Operations Manager, Senior Administration Officers and Nursing team, and will be responsible for supporting the management of resources to meet business needs and growth.

Salary range: $36.51 - $40.81 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

Your responsibilities will include but not limited to:

• Providing face-to-face and telephone administrative support with strong customer focus to patients, visitors and staff, ensuring effective communication between various services within the hospital.
• Updating patient details, assisting with enquires with referral management and appointment scheduling.
• Carrying out other administration duties as directed by your line manager.

About you

As the successful applicant, you will possess the following:

• Excellent computer skills with ability to learn and use software systems quickly
• Strong knowledge of Microsoft applications, including Teams, Excel, Word, Powerpoint
• Have exceptional communication skills and strong English proficiency
• Form and maintain excellent relationships with internal and external stakeholders
• Be accurate and efficient in data management
• Able to work independently to prioritise and manage mulitple tasks.
• Previous experience in a health setting – desirable
• Speak multiple languages – desirable  

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues
• Access to gym, pool and end of trip facilities within our new purpose-built corporate office in Newstead

Applications close 21 November 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.