About the role

Mater Mothers' Hospital Brisbane has an exciting new role available for a Ward Steward to join our team on a casual basis. The position requires someone with proven exceptional customer service experience.

As a Ward Steward you will support ward staff through the provision of a variety of non-clinical services, ensuring patient’s needs are met along with their support people/relatives.

Salary range: $31.23 - $33.68 (Operational Officer Level 2) per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

 What you’ll be doing
As a Ward Steward, your experience and skills will see you seamlessly integrate into this outstanding team, assisting to provide an exceptional level of care and to hit-the-ground-running.

Your focus will be on:

• Ensuring that all new patients are orientated to the ward facilities and assisting patients when patients are discharged from the ward
• Assisting patients who require a wheelchair to attend other departments within the Mater Mothers’ Hospital ( e.g. Neonatal Critical Care Unit)
• Ensuring all patients basic comfort needs are met and all ward facilities and equipment is cleaned and maintained in a good working order
• Transporting charts and pathology specimens
• Ensuring all stock is stored appropriately using the first in first out principles

About you 
In addition to your excellent interpersonal, communication and organisational skills, to be considered suitable for this role you will also have:

Previous work experience in a service industry (e.g. experience working in a 4-5 star hospitality environment)

• Outstanding customer service
• Effective working style within a team environment and being part of a multidisciplinary team
• Initiative and target setting to enhance performance
• Excellent time management skills
• The ability to follow established guidelines, policies and procedures.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Tuesday the 6^th May 2025.

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.