About the role
Mater Private Hospital Townsville has an exciting opportunity for an experienced Administrator to join our busy Patient Services Department. This is a casual position averaging 2–4 shifts per week, dependent on hospital activity levels. We are seeking a flexible and reliable individual, with shifts rostered between 5:45am and 10:00pm, Monday to Sunday.
The Patient Services teams are accountable for the end-to-end patient journey. These key functions include theatre bookings/administration, patient registration, admissions and customer experience, ward reception, health records, patient billings, public contracts and sessional suites.
Salary range: $32.02 - $37.35 per hours plus 25% Casual Loading plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
Tasks may include but are not limited to;
- Coordinating patient admissions, discharges, and transfers
- Working collaboratively within an interdisciplinary team to ensure the efficient, accurate, and timely delivery of administrative services
- Structuring and managing outpatient clinic appointments
- Building and maintaining effective working relationships with consultants
- Preparing, tracking, filing, and maintaining medical records
- Assisting with patient billing processes
About you
To be successful in this role, you will possess:
- Demonstrated ability to work methodically with speed, efficiency, and exceptional attention to detail in a time-pressured environment.
- Proven experience working in an administrative role within a medical or hospital environment or extensive data entry experience.
- Sound computer literacy and numeracy skills, well-developed keyboard skills, and familiarity with patient administration systems.
- Sound written and verbal communication skills with internal and external stakeholders.
- Demonstrated effective interpersonal skills and ability to work under the direction of others in a multidisciplinary team environment.
Why join us?
Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.
We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.
Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER
Applications close Wednesday 3rd June 2026–please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
