About the role

Mater Language Services currently has a rewarding opportunity for an experienced Mandarin Interpreter to join the team in a maximum-term (6-month), full-time position.

In this role, you will deliver professional interpreting services across on-site, telephone and telehealth settings, supporting communication in Mandarin. You will hold current accreditation with the National Accreditation Authority for Translators and Interpreters (NAATI) and play a key role in facilitating clear, accurate communication between patients, their families, and Mater staff.

As part of the Language Services team, you will act as an important cultural liaison, helping to ensure patients from culturally and linguistically diverse backgrounds can access safe, high-quality and compassionate healthcare. This role requires a high level of cultural awareness, sensitivity, and a strong understanding of the challenges faced by diverse communities when navigating healthcare services.

Salary range: $38.87- $42.83 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

Key duties will include:

• Coordinate and provide on-site, telephone and telehealth medical interpreting services across Mater sites as required in Mandarin & Cantonese whilst complying with the Australian Institute of Interpreters and Translators (AUSIT) Code of Ethics.
• Provide intercultural mediation for staff and the Chinese community.
• Participate in Mater presentations relating to Language Services as part of a pre-approved training program coordinated by the Language Services manager.
• Participate in quality improvement activities as required.
• Maintain data and participate in research as required by the Language Services manager.

About you

To be successful in this role you will possess the following skills, experience and qualifications:

• NAATI (National Accreditation Authority for Translators and Interpreters) Certified Interpreter in Mandarin and Cantonese.
• Demonstrated knowledge of medical terminology and 5 years’ experience working within a multidisciplinary healthcare setting.
• Demonstrated Information Technology skills and competence especially with interpreting booking systems

A tertiary qualification in interpreting and translating is considered desirable.

Please address the following selection criteria in your Cover Letter: 

• Fluency and literacy in English and Mandarin and Cantonese and NAATI Interpreter Certification or Accreditation
• Demonstrated capacity to interpret in all medical settings including sound knowledge of medical terminology
• Ability to identify and convey the social and cultural factors affecting health care to ensure high quality care provided to patients
• Ability to identify ethical dilemmas and deal with them in compliance with the AUSIT Code of Ethics
•  High level interpersonal and communication skills as well as conflict resolution skills
•  Demonstrated ability to use initiative and to work in a team environment
•  Excellent time management skills and ability to perform well under pressure
• Sound knowledge of Microsoft applications and an ability to adopt Mater Hospital’s in house interpreting booking application

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

For more information regarding the role, please contact Ling Ling Holloway, Language Services Manager on 07 3163 8022.

Applications close on Sunday the 31st of May 2026–please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.