PERMANENT FULL TIME ADMINISTRATION / COORDINATOR ROLE AT MACQAURIE PARK 

MAKE A DIFFERENCE WITH US!

About Us: We all want to be part of something bigger than ourselves. At BaptistCare, you can be part of an organisation that truly makes a difference. Join us and be part of a team that supports one another to make a meaningful difference in the lives of the people we serve.

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.

Your Role: As an Admin Officer/Coordinator, you will play a crucial role in managing the rostering and workforce management for our Residential & Retirement Living stream. You will support the team by providing exceptional customer service, handling office administration, financial administration, and ensuring the smooth operation of our rostering system.

Key Responsibilities:

• Prepare and release the fortnightly roster in line with the requirements of the Enterprise Agreement (EA) 
• Assist the Residential Manager (RM) in ensuring the roster is managed cost-effectively, including managing overtime and agency use 
• Oversee shift replacement for sick, annual, and long service leave 
• Assist the RM with effective leave management and planning 
• Maintain the 'Master' Roster 
• Ensure the time and attendance system and employee timesheets are maintained on a daily basis 
• Complete employee timesheet reconciliation accurately for pay-end on a fortnightly basis 
• Assist the RM in liaison with the Talent Acquisition Partner and Education & Quality Supervisor to onboard and induct new employees 
• Manage compliance for employee Police check renewals, NDIS, and Visa 
• Process shift swap requests 
• Ensure pay queries are investigated and actioned in a timely manner 
• Assist the RM with processing changes to employee conditions and requests for Letters of Offer 
• Assist RM and HR Partner with the casual conversion process 
• Assist employees with queries such as leave, EA clauses, uniform, etc. 

Key Requirements:

• Proven experience in office administration and outstanding organisational skills 
• Experience in supervision and/or development of clerical staff 
• Excellent numeracy skills with demonstrated ability to complete banking and reconciliations 
• Sound time management skills and ability to prioritise 
• Experience with Word, Excel, Outlook, and CRM databases. UKG knowledge highly regarded
• Excellent communication and customer service skills 
• Ability to work with minimal supervision and as part of a team 
• Conflict management and problem-solving skills. Confidentiality is a huge part of this role

Desirable Qualifications:

• Diploma or Certificate qualification in Business Administration or related field or equivalent experience 
• Previous experience in a Residential Aged Care administrative role 
• Previous experience in scheduling/roster management - HIGHLY REGARDED

How to Apply: If you are passionate about making a difference and meet the above requirements, we would love to hear from you! All candidates will need to undergo necessary background checks including police clearance and NDIS