• Newly Created Role 
• Increase your take home pay with Salary Packaging
• Based in Villages across Sydney

About your new role: 

Are you passionate about building relationships and driving sales? BaptistCare is seeking a dynamic Sales Manager for the Sydney region. In this crucial role, you will conduct appointments, convert new customers, nurture existing customers, and lead a small team to meet sales targets. You will be on the road, present at villages throughout the week, and play a key role in organising and driving customer events. This position focuses on the strategic growth of Retirement Living at BaptistCare in a rapidly growing industry. This exciting position involves building and leading a dynamic team, focusing on customer experience, and driving success through empathetic and compassionate interactions. If you're ready to lead a passionate team and make a significant impact with BaptistCare, apply now to become our Sales Manager!

Duties:

• Manage sales inquiries and provide high-quality sales counseling
• Promote and showcase available accommodation and amenities
• Collaborate with Community Services & Housing to maximise sales opportunities
• Achieve individual and team sales targets
• Ensure prospective residents understand the financial and tenure aspects of retirement living
• Develop and implement marketing and promotional plans.
• Maintain client information confidentiality and accuracy
• Measure and achieve success through customer satisfaction and sales targets
• Provide exceptional customer experience by understanding and addressing their needs while demonstrate an empathetic and compassionate personality in all interactions.
• Build and lead a team, fostering a collaborative and supportive environment.
• Manage change effectively, ensuring smooth transitions and continuous improvement
• Engage with the retirement living industry, staying informed about trends and best practices
• Focus on delivering value and quality service rather than monetary gains
• Operate at both a hands on and strategic level, balancing day-to-day tasks with long term planning
• Be a dynamic self-starter, taking initiative and driving projects forward

Skills and Experience:

Essential 

• Proven experience in sales management, preferably within the retirement living or related industry.
• Strong understanding of customer experience and the ability to measure and improve it.
• Excellent leadership skills with experience in building and managing teams.
• Demonstrated change management experience, with the ability to adapt and lead through transitions.
• Knowledge of the retirement living industry and its regulatory environment would be a bonus.
• Ability to work both hands on and at a strategic level, balancing immediate tasks with long term goals.
• Experience in a medium to large organisation, with the ability to navigate complex structures.
• Dynamic, self starter with a proactive approach to problem solving and project management.
• Experience in sales and achieving sales targets.
• Strong computer skills, including experience with databases and report generation.
• Excellent communication, organisational, and conflict resolution skills.
• Current First Aid Certificate (or willingness to obtain).
• Valid Driver’s License and reliable motor vehicle. 

Why join us?

• Commitment to Compassionate Care: Be part of an organisation that is dedicated to providing compassionate care and support to the community.
• Positive Work Environment: Join a team that values respect, integrity, and excellence.
• Professional Growth: Opportunities for professional development and career advancement.
• Supportive Culture: Work in a supportive and collaborative environment.
• Meaningful Impact: Make a meaningful difference in the lives of those we serve.

About Us:

Baptistcare supports thousands of people across 90 locations in NSW, WA and the ACT. From humble beginnings in 1944, Baptistcare has grown into one of the nation's most respected care and community services providers.

We are a faith based, not for profit organisation that cares for families, communities and individuals. You may know us for our aged care services – we also give to the community through community service programs including domestic violence prevention initiatives non interest loans to those in need.

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

If you would like to be considered for the role, click “Apply” and please provide the following:

• A Cover Letter addressing the job requirements/selection criteria
• Updated Resume

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

Successful applications will be subject to a variety of background checks including Pre Employment Medical, reference check, police background check via our online police check system or NDIS check as applicable.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.