Afterhours Travel Consultant, FCM Asia
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Job no: 522631
Work type: Full time
Department:FCM - Operations (incl. Afterhours)
Location: Kuala Lumpur, Malaysia
Categories: Corporate & Group Travel
We have an immediate opening for an Afterhours Travel Consultant to join our expanding Afterhours Operations Team.
By joining this team, you will have:
- An opportunity for EXPERIENCED AFTERHOURS TRAVEL CONSULTANTS to be part of a global travel company with unlimited worldwide career advancement.
- Extensive training programs for personal and leadership development
- Attractive salary package and benefits on offer
As an Afterhours Travel consultant you will be available during the afterhours on the phone and email online sales and booking service, you are all about delivering amazing travel experience (D.A.T.E) to our valuable corporate clients to help them resolve their issue during emergency times. You will aim to ensure that your clients are your top priority and make them feel that we are there to help them at every step of the way.
What we need from you?
- A solid background in travel consulting or airline reservation with demonstrated customer service experience, a minimum of 2 years
- Previous experience in afterhours experience highly desired but not necessary
- Contribute to a motivated & supportive team environment
- Confident in emergency ticking support
- Experience with GDS, Amadeus experience being an advantage
- Solutions focused mindset and demonstrated ability to resolve problems in a creative manner
- Ability to handle irate customers
- Excellent verbal and written English language
A competitive, performance based remuneration package is offered based on experience and skills.
FCM is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success!
By joining the FCM team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.
If you understand the value of the customer and have what it takes to proactively deliver exceptional service, then consider FCM Travel Solutions and take your travel career to the next level!
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.
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A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
Interested? Apply today to explore this amazing opportunity!
#LI-WH1#FCMAS#LI-Onsite
Applications Open: Singapore Standard Time
Applications Close:
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