FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About the Opportunity

In a highly visible role, you will be responsible for acquiring large multinational corporations, so that they start managing their travel through FCM. Reporting into the Team Leader, Sales, you will have the opportunity to be a key part of FCM’s continued growth across the region. You will have the chance to develop your skills and work with entrepreneurial leaders across the world to win FCM’s largest global clients.

Key duties and responsibilities

• Achieve defined monthly, quarterly and annual sales and total transaction value (TTV) targets.
• Develop and execute a sales plan to target key prospective accounts.
• Identify, evaluate and prioritise new business opportunities, using a variety of cold-calling, networking and other prospection methods.
• Be the face of FCM and represent us when meeting key decision makers, in order to create new sales opportunities and foster successful and solid relationships with them.
• Become an expert in FCM’s service and value proposition.
• Use a ‘challenger sales’ methodology, delivering strong sales presentations and articulating FCM’s service and value proposition in a passionate and concise manner
• Accurately forecast projected sales revenue
• Write value-driven customer proposals and create highly professional responses to RFPs to maximise win-rates.
• Effectively capture and communicate customer requirements internally, completing timely handovers of closed sales to the account management team, providing the key details needed to maximise the TTV with FCM.
• Collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve other client-related matters.
• Consistently use Salesforce CRM database to manage activity and results, using reporting to analyse performance and identify areas of self-improvement.
• Act in the best interest of FCM, operating within our philosophies.
• Communicate with leadership on all relevant issues in a timely way and deliver reports/analysis requested by management in a thorough and complete manner

We’d love to hear from you if you have...

• Minimum 5 years’ solid track record of successful B2B development/sales (sales experience in the travel industry is a plus).
• Excellent command of English (written and verbal).
• A passion for travel and the travel industry.
• Strong communication and persuasion skills.
• Self-motivated, independent with strong interpersonal skills and a hunger for success.
• Proficiency in developing relationships at a strategic level.
• Experienced in presentations/product demonstrations in a confident/engaging manner.
• Multi-task and communicate effectively in a fast-paced environment.
• Ability to engage with various levels of staff and management.
• Sound commercial knowledge, with the ability to analyse financial data and build a value-driven business case.
• Proficient skills in Microsoft Office suite and experience in using CRM Salesforce.com (or similar).

Work Perks! - What’s in it for you: 

Are you ready to elevate your career in travel management? Apply with FCM today!

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