Director of Dining Services
Job no: 494586
Position type: Staff
Location: Marquette, MI 49855
Division/Equivalent: Finance & Administration
School/Unit: Dining Services-Central Office
Categories: Executive/Director/Manager, Food Service, Other, Student Affairs/Services
| Position Title: | Director of Dining Services |
| Department: | Dining Services-Central Office |
| Term of Assignment: | Continuing |
| Term End Date, If Applicable: | |
| FLSA Status: | Exempt = not eligible for overtime |
| Work Schedule: | Traditionally Monday-Friday, 8:00 am-5:00 pm with irregular hours required including nights and weekends, as dictated by management of operations. |
| Salary: | Targeted salary range: $90,900-$100,000 |
| Travel: | Less than 10% |
| Brief Statement of Duties | |
| Brief Statement of Duties: | Direct and manage all aspects of the University Dining and Catering Service program characterized by high quality menus, well-maintained facilities, excellent customer service, responsiveness to the campus market and financial solvency for residential dining, retail food operations, concessions, and catering services. Utilize market-leading practices in higher education food services to develop and implement a comprehensive program that is progressive, competitive, measurable and specific to the campus community. The program relies on culinary expertise, effective business processes, operational effectiveness, responsiveness to trends and customer needs, effective relationships with campus and community partners, strong leadership, and creative yet practical solutions to a number of challenges. |
| Minimum Qualifications | |
| Required Education: | Bachelor's Degree |
| Discipline / Degree Area: | |
| Required Specialized Training/Certifications: | |
| Required Minimum Work Experience: | Six years of proven experience in strategic leadership within the dining, hospitality, culinary services or retail industry. Strong focus on customer service and employee success, with a track record of implementing innovative solutions. Exceptional communication and collaboration skills, with the ability to engage stakeholders at all levels. Demonstrated ability to lead large-scale projects from concept to completion. A visionary mindset with a passion for shaping the future of dining and culinary services in higher education. Experience in budget development, analysis, forecasting and fiscal management. |
| Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties: | Excellent managerial, organizational and problem solving ability. Excellent oral and written communication and interpersonal skills. Demonstrated willingness to grow professionally. Demonstrated ability to work as a team member to analyze problems, develop and implement workable solutions and create initiatives to improve customer and employee satisfaction. Possess a commitment to maintaining self-operated venues in a team supported environment. Ability to manage complex operational budgets with multiple revenue streams. Knowledge in construction and renovation of facilities and dining operations with ability to collaborate with campus planning team, consultants, architects, engineers, and contractors. |
| Additional Desirable Qualifications | |
| Additional Desirable Qualifications: | Master's Degree in a related field. Experience working in multi-faceted, complex dining operations with residential dining, catering and retail components. Experience in nationally recognized licensed/franchised retail operation. ServSafe/TIPS certifications. Experience in union labor relations. |
| Other | |
| Special Instructions to Applicants: |
Submit application, cover letter, resume and references |
| Contact Information: |
Julane Cappo, Associate Director of Human Resources-Compensation and Staffing, 906-227-1493 |
| Equal Employment Opportunity: | NMU is an equal opportunity, affirmative action employer of protected veterans and individuals with disabilities, and is strongly committed to increasing the diversity of its employees. |
Advertised: Eastern Daylight Time
Application close: Eastern Standard Time
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