Address:  3300 N. Central Ave. 
Phoenix, Arizona 85012

Grade: 21

Closing Date: Monday, July 1, 2024

* Due to the high caliber of internal ASRS candidates, this position is only open to current ASRS employees.

The Membership Accounting Supervisor will manage and lead a team that processes incoming and outgoing member and employer data for health insurance premium benefits, long-term disability, service audits, service purchase, transfers, termination incentive program, and member maintenance. Job responsibilities also include project management and partnerships with peer supervisors to create best practices within the Financial and Employer Services Division (FESD) of the Arizona State Retirement System.

This position offers the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Manage a team of direct reports – including lead, develop and mentor.
• Manage the day-to-day operations of incoming and outgoing member and employer data as well as support operations of other supervisors in the program area.
• Plan, schedule, and prioritize work; recommend and implement procedural changes.
• Review and update operating procedures and ensure employee compliance.
• Provide customer service to internal customers, ASRS members, ASRS employers, and vendors.
• Ensure controls and compliance are in place for systematic and manual processing.
• Identify and analyze problems, then provide timely and accurate solutions.
• Manage productivity and ensure organizational and strategic goals are accomplished.
• Utilize project management skills in both formal and informal team, division, and agency projects.

• A minimum of 1 year of ASRS experience
• Knowledge of federal, state, and agency laws, regulations, and policies and procedures impacting the ASRS
• Knowledge of retirement programs, including health insurance programs, service purchase, retirement benefits, refund provisions, account maintenance, long-term disability, and pension calculations
• Advanced oral, written, and interpersonal communication skills
• Situational and strategic leadership skills
• Strong project management techniques

• Prefer three years of supervisory experience and a four-year college degree in business, public administration or related field

Candidates selected for hire will be subject to a background investigation to include credit and criminal history.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona offers a comprehensive benefits package that includes:
• Robust and affordable insurance plans (medical, dental, life, short-term and long-term disability options)
• A top-ranked retirement program
• 10 paid holidays per year
• Accrued vacation and sick days
• An incentivized commuter club and public transportation subsidy program
• Work-life balance supported by flexible work hours, telework, and Monday thru Friday work weeks
• The opportunity to participate in deferred compensation, credit union membership, and a wellness program
• Rewarding work that benefits the people of Arizona
• Public Service Loan Forgiveness eligible employer
• Opportunity for goal-based and spot incentives

The Arizona State Retirement System is located in midtown Phoenix, within walking distance of the Light Rail. We also provide free covered parking. We offer a stable work environment and an atmosphere that fosters a healthy work-life balance.

By providing the option of a remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Employees are required to participate in the Arizona State Retirement System pension plan.

Please contact Jana George at JanaG@azasrs.gov with any questions.