Division of Developmental Disabilities (DDD)
125 East Chandler Road, Chandler, Arizona 85225

Salary: $60,000.00 - $71,000.00 

Grade: 21

Closing Date: July 8, 2024

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Home and Community Based Services-Certification Program Manager. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services empower individuals with developmental disabilities to lead self-directed, healthy, and meaningful lives.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or a close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:
• Oversees the functions of the HCBS Certification Unit, including the processing of certification applications, & the performance of audits for HCBS agencies. Provides immediate supervision & performance reviews for HCBS certification specialists & administrative assistants, including troubleshooting problems, resolving procedural & personnel issues and training of staff.
• Compiles statistical & administrative reports on productivity and time frames and meets with DDD employees on all levels to coordinate efforts & develop communication procedures. Assists in the development & administration of rules, policies & guidelines for OLCR.
• Ensures applications are processed and certification is administered in accordance with statute, rules, and policy. Recommends when an adverse action against a care provider is justified. Reviews and recommends certification actions (approval, denial, suspension, and revocation).

Knowledge in:
• Department rules, regulations, instructions and operational procedures including personnel policies as well as the Division's mission and philosophy.
• Administrative management principles and effective management practices.
• Licensing and certification standards and related Interpretive guidelines for programs regulated by OLCR, including HCBS and Developmental Home Licensing.
Skills in:
• Leadership including group facilitation and problem resolution techniques.
• Oral and written communication Using computer programs· and understanding database and web-based management systems (e.g., Word, excel, Access, Outlook, web-based applications, etc.).
• Analyze, interpret, and summarize data and produce management reports.
Ability to:
• Apply and enforce State laws and regulations applicable to HCBS certification.
• Work independently when assessing compliance and communicating findings.
• Clearly communicate job expectations and responsibilities to subordinate staff.

The ideal candidate will have:
• Three years of responsible Administrative & Supervisory experience. A Master’s degree in business, Public management or Administration from an accredited college substitutes for one year of the required experience. The preferred candidate will have experience managing home and community-based services. A Bachelor’s degree is highly desirable.

• Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment /Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Wendy Browning at wbrowning@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting wbrowning@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.