BUSINESS MANAGEMENT INTERN

Job no: 527385
Position type: Internship
Location: REMOTE OPTIONS, PHOENIX
Division/Equivalent: STATE OF AZ
School/Unit: DEPT OF ADMINISTRATION
Department/Office: ADISD-AD-ASET
Categories: Information Technology/Services

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ARIZONA DEPT OF ADMINISTRATION

Delivering results that matter by providing best in class support services.

BUSINESS MANAGEMENT INTERN

Job Location:

100 North 15th Avenue, Phoenix, AZ 85007

This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.

Posting Details:

Salary: $15.00 Hourly

Schedule: Actual days and times are flexible based on the desired candidates availability; Determined Upon Hire / Up to 20 Hours per Week

Grade: 04

Open until Filled

Job Summary:

The Arizona Strategic Enterprise Services (ASET) division is looking for an intern to join the Strategic Portfolio Management team. The team is looking for highly motivated individuals to service in IT Procurement and IT Finance. Under the leadership of the Director of Portfolio Management, these positions will be assigned projects related to key areas of opportunity within the team's functions, including: service management, demand management, IT licensing administration, procurement and marketing.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
  • IT Software - Learn any and all software programs required to accomplish tasks, data analysis, and other business requirements needed for success.
  • IT Services - Research and develop IT service recommendations related to workflows and customer onboarding processes for Cherwell.
  • IT Services - Perform market research and report on the status of non-enterprise services including presenting plans for alternative solutions that may shape the state’s future.
  • IT Documentation - Develop and maintain standard work, project documentation, gain stakeholder and legal buy in on IT Documentation as needed.
  • IT Procurement - Perform data analysis on IT procurement and licensing administration processes including forms and automations integrated in SmartSheets.
  • Customer Feedback and Reporting - Develop dashboards and create custom reports of feedback surveys from Qualtrics.
    Projects will be tailored to successful candidates' skill sets and capacity based on the duration of the internship.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Information Technology Fundamentals.

Skills in:

  • Demonstrated experience or desire to learn Google Suite, and other software programs as required.
  • Programming language knowledge is a plus but not required.

Ability to:

  • Work independently with minimal supervision and complete projects.
  • Collaborate.
  • Communicate effectively with all levels of professionals both orally and written.
  • Work cross functionally with professionals from diverse backgrounds.
  • Work more than 3 days or more/per week. Actual days and times are flexible based on the desired candidates availability.
Pre-Employment Requirements:
  • Enrolled in an undergraduate or masters degree program in business, accounting, computer science, supply chain management, or marketing/communications.
Contact Us:
  • If you have any questions please feel free to contact Christopher Langseth at christopher.langseth@azdoa.gov for assistance.

Advertised: US Mountain Standard Time
Application close:

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