Address:  150 N. 18TH Avenue

Phoenix, AZ 85007

Salary: $57,750 

Grade: 20

Performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Child Care Facilities Licensing. Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Conducts initial and annual compliance inspections of childcare facilities regulated by the Department to determine compliance with all applicable regulations. Performs quality assurance activities by tracking documents, corrective actions, and other quality data. Conducts investigations upon receiving a complaint of the operation of a licensed facility or provider, or of an unlicensed facility. Performing services related to regulation. Corresponds with the regulated community and with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rule-making, and conducts inspections. Performs, assists, or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.

Learn to interpret and understand statutes, rules, and internal procedures for discipline. Participate in and conduct inspections/investigations to determine compliance with state regulations, statutes, rules, and internal procedures as directed and under guidance. Participate in quality assurance/performance improvement activities.
Prepare investigation reports, statements of deficiencies, and legal orders related to inspections and completed complaint investigations.
Provide technical assistance to providers and consumers relating to the requirements for State licensing and the complaint investigation process. Serve as a resource for providers, public, other governmental agencies, ombudsmen, and health care professionals regarding State licensing.
Attend and participate in staff, advisory committee, and/or stakeholder organization meetings.
Conduct audits of records and public files; testify in hearings, participate in enforcement meetings with division management and providers.
Other duties as assigned as related to the position.

Knowledge of:
- Federal regulations
- Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
- Good understanding of facility management and operational concepts
- Specialized procedures
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies

Skill in:
- Review and reading/interpretation of professional literature and regulations
- Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training

Ability to:
- Change priorities as issues arise, problem-solving (root cause)
- Work independently
- Perform reviews
- Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

Bachelor's degree in Early Childhood Education or a closely related field preferred, or an Associate’s degree in Early Childhood Education or a closely related field, with at least 1 year of experience working in a licensed or regulated education setting, or experience working for a regulatory agency.

Driver's License.
Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. §36-113.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing Tammy.Kaczmarek@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.