HUMAN RESOURSES
3003 N Central Ave Phoenix, AZ 85012

Salary: $23.7981 HRLY/$49,500.05 Salary 

Grade: 20

Closing Date: October 12, 2024

The role of a Human Resources Operations Analyst is a critical component of the HR department's operational efficiency. This position involves working in a constantly evolving and fast-paced environment, where meticulous attention to detail is required for analyzing, verifying, and accurately inputting employee personnel actions into the Human Resources Information System (HRIS) in compliance with the Arizona Department of Administration (ADOA) Personnel Rules. Additionally, the Analyst is responsible for overseeing a wide range of HR operations-related tasks to support DCS employees. This multifaceted role is pivotal within the organization, as it directly impacts the overall effectiveness and compliance of HR processes.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Ensures the accurate review, verification, and timely entry of incoming employee Personnel Action Transmittal (PAT) requests and enters into the State's HRIS system. These actions encompass new hires, promotions, transfers, demotions, and similar processes. Prior to processing these actions, confirms the completion of necessary employee performance appraisals according to PAT action type. Additionally, conduct audits on the keyed actions to uphold precision.
  
• Assists with new employee orientation bi-weekly such as collecting I-9 photos; and taking, preparing and distributing new hire identification badges
  
• Process various HR operations-related tasks, such as Arizona State Retirement System enrollments, Arizona State Employee Record Application (ASEDRA), Public Service Loan Forgiveness, Medicare, bilingual stipends, employment verification, Quality of Life Events, military leave requests, unemployment, benefit questions, and several additional tasks.
  
• Works with HR liaisons to resolve any issues or discrepancies; and provides training and guidance to HR liaisons.
  
• Participates in small/mid-size special HR Projects or assignments using the Lean Management System Methodology. Generates reports. Assists identifying and implementing process improvement solutions.
  
• Coordinates the replacement of identification badges. Manages the HR Operations inbox and responds to inquiries. May be required to answer
• Human Resources main line phone. Travels on State business
  
• Attends mandatory training sessions and participates in HR Operations unit meetings. Attends and participates in team huddles. Assumes the role of backup in the absence of analysts.
  
• Other duties as assigned as related to the position.

Knowledge of:

• Human Resources principles and practices
  
• Office practices and procedures at a professional level.
  
• General mathematical calculations
  
• Personal Computer Microsoft Office Suite
  
• Business English to include proper sentence and punctuation.
  

Skills in:

• Verbal and written communication
  
• Establishing and maintaining interpersonal relationships.
  
• Examining a variety of personnel documents for accuracy and processing; and accurately enter salary actions.
  
• Organization (high volume of documents and materials)
  
• Researching, analyzing, and problem solving.
  
• Presenting and interacting with an audience
  
• Time management
  
• Decision making
  
• Auditing process, methods, system, standards, and procedures.
  
• Demonstrating self-initiative in completing the day-to-day work assignments and tasks.

Ability to:

• Work in a fast-paced environment with a heavy workload.
  
• Maintain confidentiality
  
• Work in a continuously changing/improving work environment.
  
• Learn and communicate with the various HR office contacts throughout the state.
  
• Become familiar with, use and complete a variety of HR documents.
  
• Respond to a wide range of personnel inquiries and situations with accuracy and diplomacy.
  
• Identify and implement process improvement solutions.
  
• Apply and explain general laws, rules, regulations, policies, and procedures.
  
• Cooperate with others to accomplish common goals and tasks.
  
• Learn and understand and apply the Arizona Department of Administration (ADOA) personnel rules.
  

Two (2) years of work experience in a human resources office, with specific experience in State of Arizona HR and interpreting ADOA personnel rules related to Operations. Experience presenting in a classroom setting.

The ability to secure and maintain clearance from the DCS Central Registry.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Deferred compensation plan
  
• Wellness plans
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV.   Requests should be made as early as possible to allow time to arrange the accommodation.  Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.  The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.