3003 N. CENTRAL AVE
PHOENIX, ARIZONA 85012

The position may be located in any of the DCS field offices statewide, the candidate must be willing to travel as requested by management.

Salary: $31.6827hourly/$65,900.0200 annual
Grade: 21
Closing Date: 4/10/2025

Management Analyst 4 primary responsibilities for supervision and/or technical consultation; conducts or supervises analysis of the most difficult, complex, sensitive, visible, and specialist applications, systems or programs; plans, designs, organizes, directs, and evaluates management analysis function/staff.

Provides technical consultation for all levels of management/users for the specialized applications used by DCS. This includes applications for reporting; completes correction requests as needed; audits data entry; facilitates data correction; and provides feedback to users to prevent errors in data entry; provides technical consultation on system process vs business process.

Creates, or collaborates in creation, and maintains business reports using specialized business intelligence tools. This includes regularly delivered end user reports including: scorecards, huddle boards, accountability slide decks, and reports that are delivered for a specific need and/or one time need.

Develops materials and/or provides tangible support that increases proficiency of Program Specialists, and other leaders/employees, in areas that impact data quality and integrity, and/or are related to data analysis, and/or problem solving to meet business performance and process standards, and/or increase the capacity of field operations to meet business needs.

Other duties as assigned as related to the position.

Knowledge of:
- State and Agency policies and procedures with particular emphasis in Guardian
- Sound management principles
- Principles and techniques of automated information systems analysis
- Computer programs including Microsoft and Excel
- Research methods and reporting techniques used in administrative studies
- Operational/programmatic structures .

Skill in:
- Analyzing data and draw logical conclusions to determine effective solutions (i.e. data extraction and trend analysis)
- Interpret complex inter-related data screen
- Presentation on technical matters
- Effective oral and written communication
- Training management and line staff
- Identifying trends
- Interpreting system improvements/recommendations and analyze impact to system/programs
- Technicalities of computer programs

Ability to:
- Multitask
- Prioritize
- Work independently and or collectively and adapt to changing environments and new technologies
- Develop procedures to identify and correct exceptions and errors in data.

The ideal candidate will have an Undergraduate degree in social work or related field with experience in computer science and statistical analysis.
Three years’ experience in a state social services agency that includes training and administrative experience. Experience with agency programs and compliance with state and federal requirements.

Requires the possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. 
Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
Must be able to secure and, maintain clearance from DCS Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans.

Bi-Lingual Stipend
In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of state employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.