Address:  Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $50,000.00 - $54,000.00 

Grade: 19

Closing Date: May 1, 2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Network Supervisor. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor(QV).

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:
• Ensures all Network staff have updated information regarding policy and procedure in order to perform their job duties. Ensures Network staff provides appropriate monitoring, training, and technical assistance to QVs and IPs. Provides leadership, mentoring, and coaching for staff and team members. Completes Performance Appraisals, authorizes leave, approves ETE Timecards, required meetings and documentation for all assigned Network staff.
• Oversees the training, contracts, registration, and tracking of QV and IP providers. Monitors budgets; monitors programmatic issues and compliance with QV Contract licensing standards; oversees recruitment efforts; certification; contracting Independent Providers (IP); completing information and reviewing residential placements.
• Provides leadership, training and guidance to all Network staff including Independent Provider (IP) Coordinators, Home and Community Based (HCBS), Residential and Day Program Coordinators and provides technical assistance and training to QVs and Support Coordination staff as needed.
• Maintains relationships with DES Office of Licensing Certification and Regulation (OLCR) and Independent Providers, and QV community to develop positive outcomes for members and families. In addition, the Network Supervisor is responsible to ensure the development of community relationships to further the inclusion of members and families served by the Division.
• Reviews Utilization Review requests and FOCUS authorization services; completes information and reviews residential placements; utilization reviews; service approvals, ensures services are justified per policy; ensures that the least restrictive environment is secured and is cost effective. Ensures Network staff has updated information regarding all certification/licensing, regulations (including 21-557), Division policy and contractual requirements for all purchased services and that QVs understand these requirements.

Knowledge in:
• Principles of supervision and coaching Conflict resolution. Basic principles and practices of Case Management.
• Person Centered Planning and support Article 21-557 and the provision of services to members with disabilities in Arizona Community Resources.
• Principles of group and family dynamics and relationships, Human development, Evaluation methods.
• Needs identification process and behavior management.
• Federal and State laws and regulations, policies applicable to the public sector programs, Title XIX, State AHCCCS/ALTCS rules.

Skills In:
• Assessment and evaluation of programs for members with developmental disabilities.
• Leadership and interpersonal relations as applied to contacts with members and representatives of other governmental agencies and the community.
• Planning, problem solving, decision making and implementing, Using computer systems (e.g., Microsoft and Google Workspace)
• Oral and written communication and training development, Monitoring and evaluating, Problem solving.
• Recognizing basic human rights and care and assistance needs of individuals with developmental disabilities.

Ability to:
• Supervise and provide leadership, Develop and maintain provider file documentation.
• Establish professional partnerships, Work effectively with a wide range of personalities and team members.
• Determine staff and member training needs, identify specific service needs, Interact with families and members.
• Adapt and be sensitive to a variety of cultural diversity and to maintain and display a professional demeanor.
• Interpret and apply federal laws, state statutes, local rules and regulations and agency policies and procedures, monitor standards and inter-agency working agreements.

The ideal candidate for this position will have:
• At least two (2) providing services to individuals with developmental disabilities AND
• At least one (1) year of direct supervisory experience.

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Shobana Jeyaraj at 480-915-7157 or shjeyaraj@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-915-7157 or shjeyaraj@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.