Address:  1600 W Monroe St, Phoenix, AZ 85007

Salary: $70,875  

Grade: 26

Closing Date: Until Filled

The .Net Applications Support Developer, Senior (.NET Support Team) supports, analyzes, and troubleshoots .Net-based applications, which are responsible for Arizona Department of Revenue systems. As part of the .Net Support Team, this role will be responsible for the support design and report development of client and/or server solutions in order to meet required business needs.

Supervision:
This position does not have direct reports.

This position may be available for remote work within Arizona.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Application Development

• Develop new applications and/or functionality to meet defined requirements and technical designs
• Create deliverables according to the Software Development Life-Cycle

Application Support

• Analyze and resolve application problems, bugs, and/or defects in a timely manner
• Resolve end-user service requests
• Propose solutions and communicate those to peers and clients
• Conducts performance tuning, reviews, and application testing
• Reviews and recommend improvements to existing code
• Provides development support to applications in order to meet functional and technical design needs
• Provides support to Senior Applications Developers’ tasks and projects

Business Engagement

• Work with business analysts and stakeholders to understand application functional requirements
• Contributes to the completion of technical projects and specifications by documenting, decimating, and executing technical project plans discussed and decided upon with business analysts and stakeholders

Agency/Department Compliance & Continuous Improvement

• Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
• Actively contributes to team and individual effectiveness through the following: -
• Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
• Completes all required training in a timely manner.
• Participates in assigned work teams as appropriate.
• May complete periodic metrics, projects, huddle boards and reports as requested.
• Prepares for and actively participates in 1:1 coaching with supervisor
• Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.

Other duties as assigned

Requirements
Education & Experience

• Bachelor’s degree (e.g., B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• Minimum of five years programming experience, at least three of which in development
• Previous experience designing and developing client/server solutions

Licenses & Certifications
None required

Knowledge/Understanding

• Applicable programming languages and development platforms
• Software Development Life-Cycle
• Windows Communication Foundation
• Complex XML Schema Definitions
• Unit Testing

Skills

• Excellent verbal, written, and listening communication skills
• Strong proficiency developing and writing technical documentation
• Strong mathematical skills to include addition, subtraction, multiplication, division, averages
• Excellent interpersonal skills and demeanor
• Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
• Proficiency in the use of MS Visual Studio, .NET Core, .NET Framework, C Sharp (C#), Entity Framework, T-SQL Programing, Java Script, Windows Communication Foundation, ASP.NET, MVC Pattern, REST principles, Dependency Injection, ADO.NET, Unit Testing, Complex XML Schema Definitions, AzureDevOps and/or TFS

Abilities

• Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
• Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
• Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.
• Ability to learn and apply LEAN concepts, principles, and tools
• Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another

Additional Job Demands

• In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)

• Bachelor’s Degree in Computer Science or a related field
• Previous experience in .NET Technologies

The final candidate will be required to abide by the the following pre-employment checks:
-Employment Verification and Reference Checks
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.


*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.