Address:  4050 Red Rock Loop Road, Sedona, AZ 86336 

Salary: $17.50 - $19.00 / per hour 

Grade: 16

Closing Date: August 22, 2025

Under general supervision, performs a variety of skilled work activities in the operation and maintenance of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules.

Outdoor Recreation and Programmatic:
- Host visitors.
- Conducts interpretive programs and may lead guided walks or hikes.
- Provides information in response to visitor questions, direction, guidance, and concerns.

Customer Service:
- Provides customer service by phone and in-person and respond to publics inquires about park hours, accommodations, reservations.

Cash Handling:
- Perform cashier duties at Contact Station/Gift Shop.
- Collect and account for fees for park admission and store purchases.

Public & Staff Safety:
- Promote the safety of park visitors, enforce park rules, protect park resources.
- Utilize two-way radio communications system.
- Completes all necessary reports concerning incidents.
- Conduct basic trail and building maintenance tasks.

- Assist in training subordinate staff and park volunteers.

- Other duties as assigned as related to the position.

Knowledge of:
- Principles and processes for providing customer and personal services.
- Park rules/ regulations, fees and revenue functions.
- Techniques for display and interpretation of objects / artifacts and general resources to visitors.
- General office procedures. public and enforce park rules and policies.
- Basic use of computer systems
- Basic use of hand and power tools.

Skill in:
- Public relations and information dissemination.
- service orientation.
- Critical thinking.
- Active listening.
- Driving and operating automotive equipment
- Basic curatorial techniques.
- Attention to Detail.

Ability to:
- Research of natural, cultural or historical information.
- Performing basic math calculations.
- First aid techniques.
- Effective oral and written communications.
- interpersonal relationships and patience.
- Continuous learning.

Two years of experience equivalent to a Park Ranger Specialist; OR three years work experience in customer service in the recreation or natural resources fields; OR a Bachelor's degree in Park Management, Forestry, Natural Resources, or a closely related field relevant to the position. Any relevant combination of training and experience may be substituted.

Must possess and maintain a current Arizona Driver's license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician or Certified Interpretive Guide.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Learn more about the Paid Parental Leave pilot program here.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov