1740 West Adams Street

Phoenix, AZ 85007

Salary: $21.5269 

Grade: 19

Open Until Business Needs Are Met

The licensing specialist processes all application types for the Arizona Barbering and Cosmetology Board.

The ideal candidate is familiar with relevant statutes and rules and is able to process all license applications and renewal types, as assigned, in a timely manner, utilizing critical thinking skills.

Follows up on deficient items in a timely manner and performs any other responsibilities as required.

This position may be available for remote work within Arizona (Wednesdays in the office/hoteling).

• Analyze, verify, interpret, and track primary source documentation received in support of license applications to determine the validity and completeness of documents and identify deficiencies

• Process, evaluate, and input applicant information into the database to ensure all requirements to be licensed are met and provided to the licensing leader for approval

• Respond to requests either verbally or in writing regarding application status and processes related to Arizona licensure, ensuring that statutes and rules are followed

• Approval and issuance of licenses according to Arizona Revised Statutes and Arizona Administrative Code

Knowledge:

• Arizona Revised Statutes

• Arizona Administrative Code governing licensing of cosmetologists, barbers, and schools

• Credentialing process

• Microsoft Office Suite

• Google Suite

• Database software

• Department policies/procedures

Skill:

• Effective oral and written communication

• Organization

• Problem-solving techniques

• Customer service (telephone and email)

• Detail orientation

Ability:

• Analyze information pertinent to licensure

• Gathering all required information for licensing

• Understanding the relevance of the information required

• Adapt to changing priorities

• Work in a fast-paced environment

• Previous experience in credentialing in a regulatory environment, one year of experience in credentialing

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The State of Arizona offers a comprehensive benefits package, include:

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

• Life insurance and long-term disability insurance

• Vacation with 10 paid holidays per year

• Health and dental insurance

• Retirement plan

• Sick leave

• Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by the State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS)

• Please note, enrollment eligibility will become effective after 27 weeks of employment

• If you have any questions, please contact Brian Westerberg at brian.westerberg@azdoa.gov for assistance.