Address: 150 N. 18th Avenue
Phoenix, AZ 85007

Salary: $57,750 

Grade: 20

Performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Assisted Living Facilities. Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Conducts initial and annual recertification inspections of healthcare institutions regulated by the Department to determine compliance with all applicable regulations. Review of quality systems by tracking documents, corrective actions, and other quality data. Conducts investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Performing services that need regulation. Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rule-making, and conducts inspections. Performs, assists, or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.
The Compliance Officer I position is included in the Department's Compliance Officer Series, which provides a career path and opportunities for advancement if certain additional education, experience, duties, and responsibilities are met.

Learn to interpret and understand statutes, rules, and internal procedures for discipline. Participate in and conduct inspections/investigations to determine compliance with federal regulations, statutes, rules, and internal procedures as directed and under guidance. Prepare investigation reports.
Attend and participate in staff, advisory committee, and/or stakeholder organization meetings.
Provides miscellaneous services, including but not limited to technical assistance to current or potential providers, interact with other department offices, etc.
Other duties as assigned as related to the position.

Knowledge of:
- Federal regulations.
- Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers.
- Good understanding of facility management and operational concepts.
- Specialized procedures.
- Performance Management (PM), Continuous Quality Improvement (CQI), and Lean methodologies.

Skill in:
- Review and reading/interpretation of professional literature and regulations.
- Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, and education/training.

Ability to:
- Change priorities as issues arise, problem-solving (root cause).
- Work independently.
- Perform reviews.
- Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Associate’s degree, with experience working in a licensed or regulated setting, or experience working for a regulatory agency.

Must have a driver’s license and ability to travel statewide. Must possess a valid level one fingerprint clearance card issued under A.R.S. 41-1758.07 or must apply for a level one fingerprint clearance card within 7 working days after beginning employment.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award-winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by email at Tammy.Kaczmarek@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.