Address: 501 N 24th St, Phoenix, AZ 85008

Salary: $23.1472 

Grade: 17

As an active member of the Sexually Violent Persons Unit, this position provides the care, custody, and control of the residents on the assigned unit. This position works under the direction of a Residential Program Specialist Ill and completes program assignments in a timely and productive manner; interacts on a one-to-one basis or as a group with residents in a helping role in accordance with goals and objectives of unit guidelines; provides activities for residents; assists resident in orientation to the milieu; observes residents for unusual or significant behavior; documents information pertaining to behavioral changes, moods, conversations, reports of physical illness, and objective observations: documents legibly and accurately; writes incident reports in prescribed format; participates in Implementation of crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties; responds to wide variety of incidents; consults with clinical/professional staff in the management of residents; carries out specific security/safety duties to maintain order and discipline in residential area; receives requests from residents to make personal telephone calls and have visits from family and friends; reviews rules and policies with residents; consults with other unit leads and managers, and notifies residents of decisions; operates electronic communication and security equipment and systems in the unit; inspects resident's rooms for cleanliness, order, and compliance with facility policies; searches resident rooms and person for contraband; provides resident escorts inside and outside the facility and into the community when necessary; encourages and assists residents in group or individual recreational, social, and related activities; participates in games, sports, and other recreational activities with residents; participates in unit shift meetings. This position may also serve as the lead RPS staff for the unit(s) with responsibility for directing daily unit/program activities,· Assists in orientation and training of Residential Program Specialist l's in carrying our specific job duties. Required to perform and work at/attend meetings at alternate locations and/or travel when necessary.

– Serves as the lead RPS staff for the unit(s)with responsibility for directing daily unit/program activities. Assists in orientation and training of Residential Program Specialist l's in carrying our specific job duties. Interacts on a one-to-one basis or as a group with residents in a helping role in accordance with goals and objectives of unit guidelines: provides activities for residents.

– Compiles Information, documents In electronic medical records and writes incident reports in proper format according to established procedures.

– Provides resident escort Inside and outside the facility and into the community when necessary

–Receives requests from residents to make personal telephone calls and have visits from family and friends; reviews rules and policies with residents: consults with other unit leads and managers, and notifies residents of decisions.

–Assists residents In orientation to the milieu; observes residents for unusual or significant behavior; participates in implementation of crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties. (CON'T BELOW)

– Responds to a wide variety of incidents; consults with clinical professional staff in the management of residents; carries out specific security/safety duties to maintain order and discipline in residential areas.

– Inspects resident's rooms for cleanliness order, and compliance with facility policies: searches room and person for contraband. Participates In games, sports, and other recreational activities as part of interaction In accordance with program plan.

−-Knowledge of Principles and practices of Interpersonal communications, dynamics of human behaviors and crisis intervention; -Compiling and documenting resident records; of security, order, and discipline systems and programs; of an institutional work setting; of Federal, State, and agency laws, rules, regulations, policies and procedures governing high security risk residents; of policies and procedures of facility objectives of behavioral interventions; methods and techniques of security enforcement; management of difficult populations.
-Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies

− Skills in Methods and techniques of interpersonal communications; crisis intervention including the application of approved physical interventions when necessary;
-Methods and techniques of compiling and documenting resident behavioral health records;
-Methods and techniques of security, order, and discipline programs of an institution;
-Oral and written communication as required by the work activities in a residential setting for residents.
-Working with sexually violent persons and residents with mental health issues.


− Ability to -Observe, learn, and interpret habits and attitudes and behaviors of persons with psychiatric diagnosis and criminal histories; ability to provide basic care to these individuals;
-Follow written and verbal director, as provided by supervisory and/or clinical professional staff; ability to carry out safety and security duties to maintain order and discipline;
-Complete and document resident behavior In prescribed format in the case file;
-Able to rapidly respond to emergency situations
-Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

– One year experience as a Residential Program Specialist 1 or 3 years of experience with the care of psychiatric patients, residents or inmates in a behavioral management program, forensic mental health setting or correctional mental health program or 60 semester hours toward a Bachelor’s degree from an accredited college or university in social, behavioral and 1 year experience in a related field.

-A State hospital employee must possess a valid level one fingerprint clearance card issued pursuant to A.RS. 41-1758.07 or must apply for a level one clearance fingerprint clearance card within seven working days after beginning employment.
-Must be able to provide verification of a High School Diploma or Certificate of High School Equivalence, or similar credential.
-Must be able to obtain and maintain CPR and NVCI certification.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.