Address:  1500 N. Fool hollow Lake, Show Low, AZ 85901

Salary: $21.50 - $24.50 / per hour

Grade: 18

Closing Date: April 23, 2025

Under general direction of the Park Manager, assists in managing the operations of a large, highly utilized recreational or natural resource park with varied features, and ensures public safety by enforcing Park rules and regulations. In conjunction with the Park Manager, responsible for the park administration; including instructing, training and counseling subordinate staff and volunteers performing a variety of park tasks as well as problem solving and park decision making. Assists the Park Manager in the development, construction and maintenance of exhibits and interpretive programs pertaining the the park. Champions continuous improvement personally and with all park staff.

Must be able to work weekends and holidays and possibly relocate to another state park seasonally and/or permanently on a periodic basis.
Living on park may be required.

Strategic Planning:
• In conjunction with the Park Manager, assists with overseeing and administering operations for Fool Hollow, an Arizona State Park.
• Directly supervise Fool Hollow Park employees.
• Directly responsible for visitor services, annual operating plan development, updating, and implementation at Fool Hollow.
• Adherence to Agency policies and procedures; human resource management; natural resource and facility management.
• Oversight of facility care standards. Directly responsible for expenditures and accountability of park operating funds.

Leadership & Supervision:
• Empowers and leads supervisors to problem solve, manage staff and build strong teams.
• Develops and mentors staff using best management practices and setting leadership examples through personal work culture.
• Assists the Park Manager in providing reports to Agency leadership for continuous improvement, operations, personnel and budget.
• Professionally represent the Agency to stakeholders and communities, attend board and public meetings.
• Work with Agency Human Resources to respond to employee issues. Provide analysis and recommendations of key Park issues, operations and budgets.
• Reviews and makes recommendations of current policy, principles and laws pertaining to Park operations, protection of natural, cultural and environmental resources, agency funds, capitol, grants and financial reporting.
• Oversight of all aspects of the Park Operations, customer service, interpretive planning, overseeing and participating in the development of the park operating budgets, including appropriated, non-appropriated and leveraging federal grant funding, appropriate staffing and Parks Board directives.

Systems Management (AMS):
• Strategic thinking for the organization to maximize the mission outcome.
• Coaching through performance feedback cycle (1:1, Gemba, MAP) Champions continuous improvement projects to identify waste and develop revised processes to increase work product efficiency, quality and output. Ensures visual management tools are being properly used by staff and conducts Gemba activities.

Relationship Management (local and regional partnership development):
• Ensure their park maintains a positive relationship with visitors, guests, stakeholders and end users.
• Attends and actively participates at stakeholder and community meetings as needed.
• Ensures that mission objectives are met by aligning staff and end users toward common goals.
• Keep parks operating safely and within the law including protection of environmental, cultural and natural resources.

Budget Management:
• Assist Park Manager in managing Parks budgets in order to be aware of financial resources for staff training, strategic hiring, purchasing of necessary equipment.

Knowledge of:
• Good working knowledge of park/lodge operations needs, quality standard, visitor safety and employee safety standards. Interpretation techniques/philosophy. Budgetary and financial management.
• State purchasing guidelines and policies. Grounds/landscaping maintenance knowledge.
• Agency vision, mission, goals, objectives and philosophy.
• Applicable federal, state and agency laws, statues, policies and procedures.
• Public speaking.
• Building repair and construction concepts.
• Continuous improvement processes.

Skill in:
• Management of an interpretive park including possible park concessionaires.
• Business management.
• Personnel management and supervisory techniques.
• Assigning works assignments and priorities.
• Facility and landscape maintenance.
• Addressing visitor complaints, emergency situations and other stressful work issues while maintaining a courtesy and professional demeanor.
• Problem solving.
• Verbal and written communication.
• Speaking to a small and large groups of people.
• Use of electronic office equipment (PC's, cash registers, digital cameras, etc.).
• Working in partnership with external groups and agencies.

Ability to:
• Effectively and efficiently help manage the park.
• Work independently.
• Speak in public.
• Work holidays, nights and weekends.
• Communicate effectively with employees and the public.
• Maintain park facilities and equipment.
• Write reports and letters, create and tract park budget.
• Operate a vehicle (various types) and operate a radio.
• Attend overnight meetings and trainings. Identify and correct any safety hazards.
• Effectively communicate via cell phone, telephone and other electronic means.
• Maintain current Arizona State Class D Driver license.

An ideal candidate would have Bachelors Degree in the area of Park Management, Natural Resource Management, Recreation, or closely related field. Experience in park management, managing staff, budget, park operations and volunteers.

Must possess and maintain a current Arizona Driver’s license appropriate to assignment.

this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.

Learn more about the Paid Parental Leave pilot program here.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480)604-7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?

Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.