Address:  801 E. Jefferson Street, Phoenix, AZ 85034

Must reside in the state of Arizona.

Salary:  $70,000 - $75,000

Grade: 26

Closing Date: Open Until Filled

This position is eligible for full-time remote work (including virtual office arrangement in Arizona).

A career in public service awaits you. COME JOIN OUR TEAM!

A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities.

This position maintains a professional working relationship with ISD staff and multiple business units both internal and external to AHCCCS. This position is responsible for ensuring the established ISD software development life cycle processes are adhered to and proper project communication is maintained between all project personnel. This position is responsible for ensuring staff are trained on the AHCCCS ISD SDLC processes and procedures. This position is responsible for performing analysis, gathering and documenting project requirements and ensuring all project stakeholders are in agreement with the documented requirements. This position works with sensitive data on a daily basis and is responsible for ensuring proper oversight to securing the data is maintained.

Major duties and responsibilities include but are not limited to:
• Coordinate and provide project oversight of multiple large, complex projects, new system development and updates to existing systems. Act as primary liaison between ISD department and multiple business units. Coordinates and oversees the work of multiple Business Analysts for large, complex projects.
• Gathers and documents business requirements for large, complex projects. Prepares project documentation, including project status reports, obtain stakeholder approvals and provide to management and project stakeholders.
• Maintains business systems standards by applying project management methods, tools, and processes as standard practice. Ensure all work in the division is performed in accordance with documented and approved policies, procedures and best practices.
• Attend and participate in project and non-project (classes, seminars, training, demonstrations) related meetings.
• Supports the organization's key business processes and applications and recommends business process redesign where applicable. Provide input for process improvement to documented ISD policies and procedures.
• Provide input into the support of ISD policies and procedures.

Knowledge:
• Strategic planning in order to develop goals/objectives for the department
• Managing principles in order to mentor and coordinate staff toward the successful completion of projects and assignments
• Computer science in order to determine the best allocation of resources for automated systems development
• Federal regulations in order to maximize federal match on projects
• Federal standards (MARS-E, HIPAA, FedRAMP, NIST) in order to ensure security standards and guidelines are followed and adhered to
• Principles of AHCCCS Quality Initiative (AQI) in order to apply continuous process improvement to department policies and procedures
• Appropriate business requirement specification sections and associated content

Skills:
• Complete Software Development Life Cycle, analysis, requirements, design, testing and implementation
• Creating and executing project work plans
• Creating project documentation effectively
• Clear and proper written and verbal communications
• Excellent interpersonal communication skills

Abilities:
• Establish and maintain effective policies and procedures regarding the operation of the department
• Plan based on the goals and objectives of the department
• Provide effective oversight of the department
• Analyze and resolve a wide variety of problems
• Apply the principles of AQI and SDLC to make improvements
• Demonstrated ability to work closely with business and other diversely talented technologists with a high degree of accuracy and detail
• Interface with users and all stakeholders in order to determine their evolving needs
• Work well independently and in a team environment
• Manage large scale projects, while also managing day to day operations and requests effectively

Minimum:
• Bachelor’s Degree and/or 10 years of experience in business analysis or equivalent.

Preferred:
• Master’s degree in Information Technology, Computer Science, or related discipline. Experience preparing/presenting dashboards and data using a data visualization tools. Experience clearly explaining complex methodologies and present findings and recommendations to both technical and non-technical audience.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.