Program Services Evaluator 3

Job no: 534864
Position type: Full-time
Location: PHOENIX
Division/Equivalent: STATE OF AZ
School/Unit: DEPT OF CHILD SAFETY
Department/Office: CH-1671-IV-E ELIGIBILITY ADMIN
Categories: Social Work/Human Services

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DEPARTMENT OF CHILD SAFETY

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Program Services Evaluator 3

Job Location:

OFFICE OF FINANCE & ADMIN SERVICES
3003 N Central Ave Phoenix, AZ 85012

Posting Details:

Salary: $17.3250 HRLY/$36,036.00 Salary 

Grade: 16

Closing Date: August 1, 2025

Job Summary:

The purpose of this position is to review, process and complete Federal IV-E and IV-A eligibility determinations for drawing down Federal funding for the Department of Child Safety (DCS). The IV-E PSE 3 position process eligibility determinations with regard to federal entitlements for Title IV-E and the Temporary Assistance for Needy Families (TANF) programs which requires daily interaction with the Comprehensive Medical and Dental Program (CMDP), Division of Benefits and Medical Eligibility (DBME), Family Assistance Administration (FAA), US Social Security Administration (SSA), Adoption Subsidy (AS), and Interstate Compact on Adoption and Medical Assistance (ICAMA) Intra/Interstate programs. The position conducts complex eligibility determinations, in a timely manner, using federal and sate requirements, agency policy and procedures.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
  • Examine, evaluate, and approve or deny complex eligibility determinations for children in foster care with regard to federal entitlements for Title IV-E and Title XIX. This position requires research and analysis of information obtained from case manager records, Guardian, Arizona Guide System Wage Inquiry (BG01), HEA+ courts and other sources to make accurate determinations and includes requesting information via phone and e-mail. Reviews, interprets and applies Federal/State laws, statutes and regulations for accurate and timely eligibility determinations.
  • Review and process annual re-determinations for open/ongoing cases for continued Title IV-E eligibility.
  • Provide technical assistance to internal/external agencies and CPS managers with regard to interpreting policies and Title IV-E and Title XIX eligibility standards. May act as lead worker in the absence of the unit supervisor, provide technical assistance to subordinates and co-workers regarding work methods, processes, rules, regulations, policies, and procedures. May train and mentor new staff's work activities.
  • Attend staff meetings, training sessions, etc.
  • Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):

Knowledge of:

  • Federal rules and regulations for Title IV-E and Title XIX entitlements
  • Fundamental leadership practices
  • Program services used to conduct quality control reviews
  • Title XIX policies
  • Family Assistance Administration (FAA) rules and Medical Assistance (AHCCCS)
  • Compiling information and data, analyzing data and preparing reports
  • File organization and maintenance
  • Proper usage and operation of personal computers and mainframes and various software packages such as Microsoft Office

Skills in:

  • Time management
  • Problem solving and resolution
  • Researching
  • Mathematical and computation
  • Verbal and written communication
  • Composing correspondence
  • Prioritizing
  • Interpersonal relationships
  • Organization

Ability to:

  • Provide technical expertise and interpretation to other DCS staff and external agencies regarding Title IV-E and Title XIX policies and funding requirements
  • Establish and maintain strong working relationships
  • Handle a large volume of work within specified time frames
  • Handle detailed work with accuracy and speed
  • Manage time and meet deadlines
  • Make independent decisions
  • Handle detailed work with accuracy and speed
  • Provide customer service, working with others with tact and diplomacy
  • Interpret and analyze of federal and state statutes, rules and regulations
Selective Preference(s):

A high school diploma or General Equivalence Diploma (GED) or higher level of education.

Pre-Employment Requirements:

The ability to secure and maintain clearance from the DCS Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides an excellent comprehensive benefits package including:

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Top-ranked retirement and long-term disability plans
  • 10 paid holidays per year
  • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  • Sick time accrued at 3.70 hours bi-weekly
  • Deferred compensation plan
  • Wellness plans

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV.   Requests should be made as early as possible to allow time to arrange the accommodation.  Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.  The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Advertised: US Mountain Standard Time
Application close: US Mountain Standard Time

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