Division of Aging and Adult Services (DAAS)
Refugee Resettlement Program (RRP)
Address: 1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $27.00 - $34.00 / Hourly (25 Hours Per Week)

Grade: 20

Closing Date: 8/17/2025

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

As a Project Manager, you support both programmatic and business functions of the Arizona Refugee Resettlement Program (RRP). The project manager will run and support a wide variety of functions to ensure efficiency, execute action plans, reduce risk, and improve compliance. You will plan and direct activities of multi-faceted projects of limited duration and evaluate progress and resolve difficulties, including those crossing departmental lines. Provide project leadership and advice to internal and external stakeholders. 

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include, but are not limited to:
● Assist leadership with the development and implementation of project action plans in order to
meet Annual Improvement Priorities.
● Develop recommendations for the program's continuous quality improvements and assist with the implementation.
● Research and write program-related summaries and reports for special projects (i.e., legislative proposals, administrative rules, annual program reports, recommendations for program improvement, and grant reports). Review, revise, and coordinate the implementation of forms and related information for the program.
● Partner with quality and compliance functions to review findings of performance audits, and design controls to mitigate findings and reduce operational risk.

Knowledge of:
● Applicable federal and state statutes, administrative and personnel rules and regulations, and DAAS programs policies and procedures.
● Practices and principles of policy and procedural development
● Project management concepts
● Social work and best practices and principles

Skills in:
● Oral and written communication
● Data analysis, evaluation, and interpretation
● Developing and writing program-related reports such as policies and procedures, program summaries, and grant reports.
● Interpreting and applying complex federal and state laws and regulations to the program.

Ability to:
● Write clear, concise, and accurate reports
● Manage time and handle multiple, time-sensitive projects
● Take data or information and analyze, evaluate, interpret, and implement solutions to increase the efficacy and efficiency of programs
● Establish and maintain effective working relationships with leadership, division management and internal and external stakeholders

This ideal candidate for this position will have:

● Prefer bachelor’s degree in communications, business or public administration, or related field and 2 years of exp researching, writing a variety of documents (e.g., reports, policies, procedures, program summaries, annual reports, etc.) or coordinating multiple projects/tasks in social services programs, human services field, communications, or business; OR

● 4 years’ experience as noted above.

• This position may require driving or the use of a vehicle as an essential function of the job to conduct State business; then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• Paid leave at a prorated rate, which includes holiday, sick leave, and annual leave
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Brenda Cruz at 480-493-9033 or daashr@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Cruz at 480-493-9033 or daashr@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.