Continuous Improvement

100 N. 15th Ave Suite 103

Phoenix, AZ. 85007

Salary:

$60,723.00 - $85,479.00 - $110,235.00*

     *Salary depending upon experience 

Grade: 25

Closing Date: 10/28/2025

The Arizona Department of Juvenile Corrections is seeking a Bureau Chief to oversee day-to-day operations of the Continuous Improvement Bureau. This position is a key member of the executive leadership team, reporting to a Deputy Assistant Director. The Continuous Improvement Bureau Chief provides supervisory leadership to a multidisciplinary team of professionals in policy, strategic planning and lean, as well as research and data analysis. This role combines strategic leadership, advanced research expertise, and a commitment to transforming juvenile justice through evidence-based practices.

• Design and execute complex qualitative and quantitative research studies using advanced methodologies and statistical techniques (regression analysis, predictive modeling) to generate actionable insights for agency decision-making.
• Build and maintain data management systems that automate collection, extraction, analysis, and visualization using tools like Tableau, SQL, and SPSS.
• Develop algorithms, predictive models, and innovative applications of data sources to enhance analytical capabilities.
• Design and implement quality assurance processes to ensure effective implementation of evidence-based practices and compliance with standards.
• Oversee agency policy development and management processes.
• Manage the agency's risk assessment system, including training programs, certification processes, and tool fidelity oversight.
• Provide supervisory leadership to the Continuous Improvement Bureau team, including mentoring, performance evaluations, and professional development.
• Serve as Lean Executive Sponsor, providing leadership and oversight for the Arizona Management System and strategic planning activities.
• Represent the agency at state and national levels, participating in committees, workgroups, and communities of practice focused on advancing juvenile justice.
• Other duties as assigned (typically 5-10%).
  

• Advanced research methodologies, statistical analysis, and data visualization.
• Juvenile justice system operations trends, and strategic planning principles.
• Lean Management System principles and practices.
• Policy development.
• Programming languages (e.g., SQL, Python, R, Scala).
  
• Business visualization tools (e.g., Tableau).
  
• Data management techniques.
  
• Program evaluation methodologies.
  
• Evidence-based practices within the field of juvenile justice.
  
• Fidelity monitoring.
  
• Risk assessment systems and strategies.
  
• Planning and budgeting.

Skill in:

• Advanced research, analytical, and technical writing skills.
  
• Proficiency in SQL, SPSS, Tableau, and other advanced data analysis software.
• Strong written and verbal communication and public speaking abilities.
  
• Project management and time management skills.
  
• Leadership, team building, and resource allocation.
  
• Planning, organizing, and producing complex work products.
  
• Sound decision-making, problem-solving, and analytical skills.
  
• Statistical analysis and interpretation.
  
• Employee development.
  
• Interpersonal skills for interacting positively with staff, government bodies, and community organizations.
  
• Expertise in utilizing data management tools to ensure data quality assurance and troubleshooting.
  
• Facilitation skills to lead team-based problem-solving.

Ability to:

• Function independently and handle high pressure and workload demands.
  
• Collect, analyze, and interpret complex data.
  
• Evaluate program outcomes and implement solutions.
  
• Make effective oral presentations on complex issues.
  
• Maintain effective working relationships.
  
• Work in a correctional environment.
  
• Supervise staff effectively and provide professional development opportunities.
  
• Manage major projects and interact successfully.
  

• Ph.D. or Master's degree in research methods, statistics, data science, public administration, criminal justice, or related field.
• Five or more years of progressive supervisory experience managing multidisciplinary teams.
  

REQUIRED: Employment is contingent on the selected applicant passing a comprehensive background investigation. NO FELONY CONVICTIONS

REQUIRED: Current State of Arizona employees: In order to be considered for this position, it requires an acceptable performance history as demonstrated by not having been issued a letter of suspension or having been involuntarily demoted within one year preceding this job posting close date, and have an overall rating of “meets expectations” or higher on the most recent employee performance evaluation.

If this position requires driving or the use of a vehicle as an essential function on the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license records checks. The license must be current, unexpired, and neither revoked or suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.010).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package, including:

• Affordable medical, dental, vision, life insurance, and short-term disability plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Deferred Compensation Program
  
• Wellness Plans
  
• For a complete list of benefits provided by The State of Arizona, please visit our benefits page

This position participates in the Arizona State Retirement System (ASRS)

- New membership begins the 27th week of employment
- Immediately vested in retirement contributions
- Defined Benefit

Attention current State of Arizona employees: Please contact our Human Resources Office at employment@azdjc.gov if you are in a different retirement plan than the one indicated above.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request reasonable accommodation such as a sign language interpreter or an alternative format by calling (602)364-1023. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.