Community Relations Liaison

Job no: 536515
Position type: Full-time
Location: PHOENIX
Division/Equivalent: STATE OF AZ
School/Unit: CORPORATION COMMISSION
Department/Office: CC-C401-Securities
Categories: Communication/Community Relations, Research

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CORPORATION COMMISSION

The Arizona Corporation Commission (ACC) is one of the most unique state agencies in Arizona and one of only 13 public utility commissions in the country where commissioners are elected. Established by the Arizona Constitution, the ACC is a medium-sized agency with offices in Phoenix and Tucson. Our mission is diverse—spanning utility rate making; securities registration and enforcement; rail and pipeline safety; and corporate business filings—and we boast an average employment tenure of nearly 10 years. Learn more by visiting www.azcc.gov. We are an Equal Opportunity agency and a recognized Arizona Veteran Supportive Employer.

Community Relations Liaison

Job Location:

Address: Address: 1300 W. Washington, Phoenix, AZ 85007 

Posting Details:

Anticipated Pay Rate: $26-$42 

Grade: 22

Job Summary:

The Securities Division seeks a Community Relations Liaison for the role of Investor Education who is digitally savvy, collaborative, and a tech-forward candidate who can modernize and expand the role of a Community Relations Liaison focused on creating and implementing the investor education program at the Securities Division.

This position is responsible for creating and executing outreach strategies across multiple formats, including digital platforms, training curricula, and public presentations. The ideal candidate must have a strong background in communications and significant experience in digital outreach, social media strategy, and collaboration with institutions.

Job Duties:

-Developing and delivering educational programs related to Investor Protection.
-Engaging with diverse audiences of all ages by creating accessible and effective messaging through different and diverse media.
-Managing all media communications for the Securities Division, including writing media releases, investor alerts, media kits, and social media content.
-Lead the transformation of the agency’s investor education outreach by integrating dynamic, tech-driven strategies including livestreaming, YouTube video content, podcasts, and social storytelling.
-Design and implement cross-platform digital campaigns tailored to reach diverse and underserved communities, with a strong emphasis on mobile-first engagement.
-Leverage data analytics and audience insights to continuously optimize outreach strategies and message targeting.
-Create engaging, on-brand multimedia content, including short-form videos, infographics, and interactive presentations.
-Serve as the agency’s digital spokesperson for investor education initiatives, representing the agency in media interviews, webinars, podcasts, and virtual panels.
-Coordinate and lead virtual public forums and live Q&A sessions using platforms such as Zoom, Microsoft Teams, and YouTube Live.
-The position demands excellent interpersonal and communication skills, the ability to work independently, and the flexibility to attend events in the evenings and on weekends.
-Travel maybe required.

Knowledge, Skills & Abilities (KSAs):

-Ability to prepare clear, concise media releases and investor alerts
-Proficient across multi-delivery formats
-Able to create informative, creative and educational programs
-Extensive knowledge use of social media and AI
-Innovative and creative ideas in digital outreach, social media strategy and public institutional collaboration
-Demonstrated success in using digital platforms (e.g., YouTube, Instagram, X, TikTok, LinkedIn) to educate and engage the public.
-Skilled in video editing, audio production, and basic graphic design tools (e.g., Canva, Adobe Creative Suite).
-Highly developed skills in oral and written communication
-Ability to identify and tailor messaging to various demographics using targeted content strategies and culturally competent approaches.
-Strong understanding of digital marketing best practices including SEO, engagement analytics, and content scheduling tools.
-Ability to evaluate emerging communication technologies and trends, and integrate them into a long-term outreach strategy.
-Experience working with influencers, content creators, or partner organizations to extend digital reach and credibility.
-Comfortable with a fast-paced, highly collaborative environment involving multiple stakeholders and evolving digital platforms.
-Must be able to work independently
-Highly organized to meet critical deadlines
-Positive interpersonal skills
-Valid Arizona driver’s license with clean driving record – frequent in-state travel

Selective Preference(s):

Bilingual (Spanish) is preferred, but not a requirement.

Pre-Employment Requirements:

Any offer of employment is contingent upon successful completion of an employment/reference check, criminal history investigation (fingerprints) and confirmation of any degrees/certifications.
A.R.S. Section 40-101 prohibits Commission employees from having certain financial interests in entities that the Commission regulates. Applicants shall be required to disclose any interests they may have in the regulated entities during the application process, and as a condition of employment, to divest themselves of any prohibited interests.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

-Excellent comprehensive benefits, including a top-ranked retirement plan, low-cost health coverage, supplemental policies such as vision and short-term disability, generous paid vacation and sick leave programs, and Paid Parental Leave for those who qualify
-Free parking; carpooling resources and incentives; fully subsidized public transit
-Career and personal development support; multiple training and education opportunities and resources; qualifying Public Service Loan Forgiveness employer
-Flexible work hours, including telework opportunities
-Interesting, challenging work in a public sector environment with the chance to make a real difference in our state
-We are a recognized Arizona Veteran Supportive Employer

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

This position qualifies for participation in the Arizona State Retirement System (ASRS) defined benefit pension.

Contact Us:

If you have any questions, please email HumanResources@azcc.gov for assistance.

Advertised: US Mountain Standard Time
Application close: US Mountain Standard Time

Apply now

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