Address:  150 N 18th Ave, Phoenix, AZ 85007

This Posting is for Current Internal ADHS Applicants ONLY.

Salary: $44,000

Grade: 19

*This is an in-person position only*

Under the general direction of the Policy and Community Partner Liaison, this position is responsible for analyzing reports received by the Center for Disease Control’s National Center for Health Statistics (NCHS). This position is responsible for:
-Creating and updating Excel spreadsheets to track various administrative tasks; revise desk procedures.
-Following up with data providers to request verification, validation or correction to data listed on the NCHS reports in a timely manner to remain within contract compliance and is responsible for tracking data issues utilizing an Excel spreadsheet.
-Completing quality assurance reviews on scanned sealed records.
-Proofreading new or revised policies, desk procedures, etc., then routing for approval.
-Updating the electronic policy index.
-This position is responsible for providing accurate program information through the interpretation and application of Arizona Revised Statutes, Arizona

Analyze and research information listed on data feedback reports utilizing the electronic vital records systems. Follows up with data providers to request verification, validation or correction to data listed on the Center for Disease Control (CDC) National Center for Health Statistics' (NCHS) reports.

Assists with completion of shared responsibilities such as birth-death matching, vital record updates, Social Security file uploads and downloads, preparation and quality review of detailed usage reports for printed security paper, office mail, daily deposit of funds, end of day close, proofreading policies and other written material.

In addition, this position may assist with administrative audits, scanning sealed or non-sealed records, special projects, or other duties as assigned.

Create and revise desk procedures. Create and update Excel spreadsheets to track various administrative tasks (e.g., vital record updates, NCHS); Completing quality assurance reviews on scanned sealed records. Proofreading new or revised policies, desk procedures. Updating the electronic policy index.

Provide accurate program information through the interpretation and application of statutes, rules, policies and procedures related to the vital records program.

Other duties as assigned as related to the position

Knowledge of:
- Collection of data and data quality.
- Principles of good customer service techniques.
- Use of office equipment and computer systems.
- General office procedures and practices.
- Public health principles including an understanding of strategies that encourage and promote compliance when working with stakeholders.
- Laws, regulations, and trends in government issuance and eligibility.
- Program planning, evaluation, and monitoring.
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in:
- Interpersonal skills are needed in order for the employee to interact with other staff, managers, partners and stakeholders.
- Establishing priorities.
- Critical thinking and problem solving techniques. Excellent oral and written communication skills.
- Effective listening.
- Analyzing and researching information.
- Review and evaluate process activities analytically and provide suggestions for improvement.

Ability to:
- Perform assigned tasks in a timely, responsive and accurate manner. Work in fast-paced high volume office setting.
- Communicate information both orally and in writing in a clear, concise manner.
- Interpret information.
- Maintain good working relationships.
- Critically review policy and procedure documents, desk procedures, statutes and rules.
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

High school diploma or equivalent and two years experience in related field.

This Posting is for Current Internal ADHS Applicants ONLY.

Driver's License.
Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. §36-113

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing nicole.zawacki@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.