Division of Developmental Disabilities (DDD)
1701 North 4th Street, Flagstaff, Arizona 86004

Salary: $43,000.00 - $46,000.00 

Grade: 18

Closing Date: January 28, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Incident Management Specialist.  DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high-quality, and member-driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• This position plays a key role in the purpose of incident management to assist in promoting health, safety, and welfare of individuals with developmental disabilities by investigating reports, tracking, and trending incidents. and develop recommendations, corrective actions, and  prevention strategies..
• Coordinate, conduct, and complete investigation reports.
• Interviews and investigate all parties involved.
• Reviews qualified vendor/service providers incident reports. 
• Provides technical assistance for qualified vendors/service providers and division staff.
• Entry of incident report into the Incident Management Systems (IMS), and answering incident reporting phone line.
• Drives to and from licensed settings to complete health and safety reviews.

Knowledge in:

• Investigation and fact-finding methods.
• Human Dynamics and Organizational Systems.
• Routine letter and memo composition.

Skills In:

• Effective interviewing. Write, summarize and produce difficult and complex reports concisely.
• Working with material of a technical and/or confidential nature while remaining objective.
• Dealing with the public using appropriate tact and resourcefulness.
• Compile, organize, analyze and interpret data and information into report formats.

Ability to:

• Assist and prioritize with timely projects, reports, memos, meetings, etc.
• When necessary, willing to work weekends, holidays, and overtime
• Learn, interpret and apply Division programs, policies and procedures
• Learn, interpret and apply Department procedures needed to perform discretionary tasks.
  

The ideal candidate for this position will have:

• At least 1 year of experience providing services to individuals with developmental disabilities.
• Experience conducting investigations is highly desirable.
• Experience utilizing various computer programs (e.g., Word, Excel, Database systems, etc.) preferred.

• Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS), the State-sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Brenda Simpson at (520) 307-5579 or at brendasimpson@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (520) 307-5579 or brendasimpson@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.