OFFICE OF FOSTER CARE SUPPORTS
3003 N Central Ave Phoenix, AZ 85012

Salary: $27.1410 HRLY/$56,453.28 Salary 

Grade: 20

Closing Date: February 9, 2026

Under the general supervision of the Program Administrator, the Management Analyst 3, acts as the primary source of contact for the Office of Licensing and Regulation's Active Contract Management process. Primary responsibilities include overseeing the Office of Licensing and Regulation's implementation of the Active Contract Management process by manipulating data, ensuring sustainability and deploying and updating graphs and reports for provider meetings.

NOTE: May not seek nor maintain a license or certification for any services regulated by OLR, nor seek or maintain secondary employment with any entity regulated by OLR during employment within OLR.

• Retrieves, updates manipulates and analyzes data & reports. Visualizes data through charts/graphs, PowerPoint presentations. Develops and composes a variety of reports/charts on performance activities, functions, trends, conditions, or volume of occurrences. Develops scorecards, templates, and other tracking methods to track and increase productivity/uniformity in process.
  
• Creates data and charts/graphs in provider meetings and engagements. Prepares for and attends quarterly provider meetings.
  
• Provides technical assistance and training to internal and external stakeholders related to data collection and information for contract, policies, procedures, data manipulation, and interpretation.
  
• Quarterly data clean up for various reports.
  
• Other duties as assigned as related to the position.

Knowledge of:

• Regulatory principles and practices, as well as federal and state laws and regulations regarding licensing
  
• State and agency policy and procedures governing licensing
  
• Interview and information gathering techniques
  
• DCS organizational structure and agency human resource policies and procedures
  
• Data collection systems such as tableau, Stata, Einstein, Microsoft Access, and Excel
  
• Project management/control methodologies
  
• Writing and presentation of reports
  
• Personal computers and software (e.g. Microsoft Office Access, Excel, etc.)
  
• Data analysis principles
  
• Problem solving techniques
  

Skills in:

• Organization and workload management
  
• Verbal and written communication of complex contractual issues in a clear, concise and effective manner to external stakeholders
  
• Establishing and maintaining interpersonal relationships
  
• Conflict resolution
  
• Utilizing computer software, which includes but are not limited to Stata, Microsoft Office, Quick Connect, and Children’s Information Library and Data Source (CHILDS)
  
• Planning and prioritizing work
  
• Attention to detail
  
• Providing excellent customer service
  
• Analyzing and interpreting data

Ability to:

• Work without direct supervision
  
• Understand and interpret state and federal laws and proposed legislation as it pertains to DCS programs and services
  
• Remain focused on task(s) and complete assignments within deadlines
  
• Establish and maintain working relationships with colleagues, staff, other departments, and the public
  
• Demonstrate tact and diplomacy in representing the department
  
• Understand and address the concerns of individuals regulated by OLR
  
• Multi-task with accuracy
  
• Communicate effectively, verbally and in writing
  
• Analyze complex problems or issues
  
• Display sound judgment
  
• Work as a member of a team as well as independently
  
• Be flexible/adaptable
  
• Think critically and solve complex problems

The selected candidate will have a degree in data science, public or business administration, or other related field and experience with audit or fidelity monitoring, computer science, contract management, or statistical analysis.

Requires the possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R2-10-207.11). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed, if applicable.
(Arizona Administrative Code Revised 1/29/2020)

Must be able to secure and maintain clearance from the DCS Central Registry.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3:42 hours bi-weekly
  
• Deferred compensation plan
  
• Wellness plans
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV.   Requests should be made as early as possible to allow time to arrange the accommodation.  Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.  The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.