Address:  150 N. 18th Ave, Phoenix, AZ 85007

Must Reside in Arizona.

Salary:  $85,000 - $91,000

Grade: 23

FLSA Status: Exempt

Closing Date: 

Open Until Filled

This position may offer the ability to work remotely, within Arizona, based upon the agency’s business needs and continual meeting of expected performance measures.

A career in public service awaits you. COME JOIN OUR TEAM!

A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities. The State of Arizona ranks #30 in Healthiest 100 Workplaces in America! This recognition honors organizations that champion employee wellbeing through innovative health programs, inclusive wellness initiatives, and a culture rooted in care.

Position is responsible for determining the best application of resources for automated systems development; the development and improvement of policy and procedures; management of all projects in the department to successful completion; and the development of appropriate project budgets and monitoring adherence to budget limits. Responsible for planning, directing and managing the activities of a staff of Project Leaders, Programmer/Analysts and Business Analysts who are assigned to the Web Online Transaction Processing Unit within Applications Systems.

Major duties and responsibilities include but are not limited to:
• Manage and direct the ISD Web Online Transaction Processing Applications Systems.
• Develop and mentor staff assigned to the department including establishing training plans and career paths.
• Ensure that all work in the department is performed according to policy and procedures.
• Prepare management and status reports.
• Attending various meetings, classes, seminars, and demonstrations.
• Participate in the hiring process for the department.
• Establish Information Services Division Policy and Procedures.
• Establish Operational/Strategic planning for the department.

Knowledge:
• Strategic planning in order to develop goals/objectives for the department
• Management principles in order to mentor and lead staff toward the successful completion of assignments
• Computer science in order to determine the best application of resources for automated systems development
• Federal regulations in order to maximize the federal match on state spending
• Principles of AMS in order to apply continuous process improvement to department policies, processes and procedures
• Project management in order to effectively manage projects and resources
• Current technologies in order to perform accurate technology assessments for projects and strategic planning

Skills:
• Written and verbal communications skills to allow effective communication with upper management, peers, subordinates, clients, and customers
• Self-motivated, goal oriented, well organized, and performs effectively under pressure
• Good listening skills, good training techniques

Abilities:
• Establish and maintain effective policies and procedures regarding the operation of the department
• Plan based on the goals and objectives of the department
• Manage the department effectively
• Analyze and resolve a wide variety of problems
• Work in a fast paced, quickly changing environment, and culturally diverse setting
• Apply the principles of AMS and SDLC to make improvement in the department

Minimum:
• Bachelor’s degree plus 3 or more years of experience in related discipline (or equivalent experience).

Preferred:
• A combination of formal training and a basic aptitude for the discipline, i.e., principles of communication and problem solving. 5 years of work experience in a Systems Project Lead or Management position.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.