Address: 1300 West Washington St., Phoenix, Arizona 85007

Salary: $95,000 to $120,000 

Grade: 29

Closing Date: 05/25/2026

This position serves as manager of Systems and Support functions and staff in the Information Technology division. The job is responsible for maintaining the overall health and reliability of the ACC agency network and related computer systems and applications including PCs; for providing Agency personnel and external customers as needed, with help resolving any issues that arise while using ACC computers, printers, scanners, and other equipment, as well as office productivity software.

Technical SW Development:
Lead the architecture and delivery of applications utilizing Microsoft and Azure technology stacks. Manage and support utilization of best practices with GitHub and DEVOPS for both Agile and Kanban methodologies. Provide expert guidance and coaching of staff in .NET 8+ and modern microservices patterns, VSCode IDE, Angular, C#, MS SQL, IIS, Azure VMs, and other appropriate tools and technologies.


Prioritization and planning - Troubleshooting and Resolution:
Plan and lead technical software solutions design and development and/or integrations to support agency’s major business systems. Collaborates on staff prioritization and troubleshooting. Ensures the performance, security, and integrity of Web applications, agency Websites, SQL Server databases, and software tools employed in agency development and support.


Standards and Procedures:
Support and promote a productive work environment ensuring the necessary development infrastructure, procedures, and practices and standards are utilized for development, testing and releases. Ensure that through recruitment and direct training, staff have the necessary skills and competences to successfully meet project and product goals.


Team Management:
Management of staff includes conducting 1-on-1s, performance reviews, and career mapping for developers. Lead the recruiting process, from defining job requirements and conducting technical interviews to onboarding new hires for development resources. Mentor in appropriate SW development methodologies (Agile) with oversight on development product and feature technical decomposition, design, and estimation activities.


Security:
Ensure network plans and improvements are in place to minimize security risks, ensure disaster recovery, maintain high network availability, and to keep technologically current.

Knowledge
· Theoretical and practical understanding of specific domains are required for this role:

· Modern .NET Ecosystem: Expert-level knowledge of .NET 8 or higher, including Entity Framework Core, MS VMC, Web API, and asynchronous programming patterns.

· Cloud Architecture (Azure): Deep understanding of Azure services, specifically Resource Groups, App Services, Cloud data structures (e.g. Lakes and Fabric), and Virtual Machines.

· Database Theory: Advanced knowledge of SQL Server administration, Performance tuning, T-SQL optimization, indexing strategies, and relational data modeling.

· SDLC Methodologies: Mastery of Agile/Scrum frameworks and the integration of CI/CD pipelines for automated deployment.

· Hands-on experience with Azure DevOps and TFS, and their configuration and utilization for both Agile and Kanban methodologies.

· Understanding of Safe5.0 principles and methods of working.

· Recruiting Best Practices: Knowledge of behavioral and technical interviewing techniques to identify "culture adds" and high-potential talent.

Skills
· Communicate with other network systems experts and vendor representatives.

· Implementing and troubleshooting communications in web-based and server-based multi-tier applications.

· Design and configure computing networks.

· Maintain computer networks.

· Determine requirements and procure servers, PCs, and other devices.

· Resolve cross-functional and network outage problems.

· Research technical issues.

· Analyze and improve complex network systems.

· Manage multiple complex projects and coordinate work efforts with individuals across multiple disciplines.

· Manage the performance of employees.

· Lead systems team in completion of assigned work, on time.


Abilities
· Oral and written communication.

· Problem solving and analysis.

· Organization and planning of work.

· Sound judgment.

· Decisiveness.

· Coaching, training, and mentoring.

· Multi-tasking.

· Leadership.

· Respond and work after-hours, weekends and on holidays as needed.

· Bachelor’s degree in Computer Science, Information Systems, or related field

· 5+ years in Enterprise software development

· 2 or more years of Azure cloud engineering experience

Any offer of employment is contingent upon successful completion of a background/reference check, confirmation of any degrees/certifications, and an MVD records check. A.R.S. Section 40-101 prohibits Commission employees from having certain interests in entities that the Commission regulates. Applicants shall be required to disclose any interests they may have in the regulated entities during the application process, and as a condition of employment, to divest themselves of any prohibited interests.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

· Excellent comprehensive benefits, including a top-ranked retirement plan, low-cost health coverage, supplemental policies such as vision and short-term disability, and generous paid vacation and sick leave programs

· Career and personal development support; multiple training and education opportunities and resources; qualifying Public Service Loan Forgiveness employer

· Interesting, challenging work in a public sector environment with the chance to make a real difference in our state

· We are an Equal Employment Opportunity agency and a recognized Arizona Veteran Supportive Employer. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Arizona state employees participate in the Arizona State Retirement System (ASRS).

If you have any questions, please feel free to email HumanResources@azcc.gov for assistance