Division of Benefits and Medical Eligibility (DBME)

Disability Determination Services Administration (DDSA)

4000 North Central Avenue, Suite 1800, Phoenix, Arizona 85012
4710 South Palo Verde Road, Tucson, Arizona 85714

Salary: 16.7261 Hourly 

Grade: 13

Closing Date: July 11, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Disability Determination Services Administration is seeking a Administrative Assistant 1 that can skillfully incorporate the goals of the company as an Administrative Assistant 1. This position performs a full range of professional administrative duties. This is an in office position.

Essential Duties and Responsibilities include but are not limited to:

- Conduct case development activities which requires analysis and judgment
- Schedule consultative examinations (CE) including pre and post follow-up phone calls and development assembly
- Train and/or mentor new or less experienced support staff
- Work with the Office of Disability Adjudicative Review (ODAR) within the Social Security Administration to schedule and order CE's requested by various Administrative Law Judges
- Respond to inquiries from claimants, vendors and other sources regarding status of claim or for transportation
- Contacts claimants, doctors, hospitals and other sources as needed

Knowledge in:

- Basic knowledge of computers and programs
- Fundamental administrative support activities
- Performance and productivity standards

Skill in:

- Developing, coordinating and providing technical assistance to staff
- Developing, facilitating and coordinating the work of staff
- Utilizing verbal and written communications

Ability to:

- Analyze and resolve routine problems
- Establish and maintain effective interpersonal relationships
- Use automated systems to enter and retrieve information

The ideal candidate for this position will have:

- At least one year of clerical experience.

- If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
-HSPD-12 Background/Fingerprinting Security Clearance: Please be advised that all hires, transfers, and current employees within DBME Disability Determination Service Administration are subject to mandatory fingerprinting and an associated FBI background investigation by the Social Security Administration under Homeland Security Presidential Directive-12. Not all prior arrests and/or convictions will prohibit appointment.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Jason Hamm at 520-235-1130 or JHamm@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Jason Hamm at 520-235-1130 or at JHamm@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.