Address:   Nf-583A, Pine, AZ 85544

Salary: $17.50 - $19.00 / per hour 

Grade: 16

Closing Date: July 30, 2026

Under general supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artificats for visitors; and ensures public safety by enforcing Park rules and regulations.

Outdoor Recreation & Programmatic - Hosts visitors, provides information in response to visitor questions, direction, guidance, and concerns.

Customer Service - Provides customer service by phone and in-person and responds to publics inquires about park hours, accomodations, and reservations.

Cash handling - Perform cashier duties at contact station and park gift store. Collect and account for fees for park admission and store purchases

Public & Staff Safety - Promote the safety of park visitor and enforces Park rules and protect Park resources. Utilizes two-way radio communications systems; Confers with local law enforcement officers.

Perform various maintenance tasks proficiently including vehicle and park equipment, building maintenance, preventative maintenance and minor plumbing and/or electrical.

May lead and assist in training subordinate staff.

Knowledge of:
Possess knowledge of Park operations, natural resource conservation, and environmental regulations. Understands public safety, emergency response protocols, and the interpretation of natural and cultural resources for visitors.

Skil in:
Demonstrate strong communication and customer service skills when assisting visitors, and leading educational programs. Skilled in operating Park equipment, completing landscaping, and general building/grounds maintenance.

Ability to:
Able to work independently and make sound decisions in changing outdoor environments. Able to perform physically demanding tasks, including hiking, lifting equipment, and working in various weather conditions while maintaining a high level of professionalism.

Two years of experience equivalent to a Park Ranger Specialist; OR three years of work experience in customer service work; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

- Must possess and maintain a current Arizona Driver's license appropriate to assignment.
- First Aid CPR Certified.
- Certified Interpretive Guide preferred.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
● Affordable medical, dental, life, and short-term disability insurance plans
● Top-ranked retirement and long-term disability plans
● 10 paid holidays per year
● Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
● Sick time accrued at 3.70 hours bi-weekly
● Deferred compensation plan
● Wellness plans
● Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

RecruitmentHR@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.