Address:  AZ-95, Lake Havasu City, AZ 86406

Salary: $17.50 - $19.00 / per hour 

Grade: 16

Closing Date: August 26, 2026

Under general supervision, performs a variety of work activities while providing customer service in the operation of a water based recreational, natural resource park; interprets natural features of the area and ensures public safety by enforcing Park rules and regulations. Individuals may be responsible for some or all of the listed duties and /or other related duties.

Outdoor Recreation & Programmatic:
• Host visitors.
• Conducts interpretive programs and may lead guided walks or hikes.
• Provides information in response to visitor questions, directions, guidance, and concerns.
• Assists with land and water based recreational activities.
• Ensures campground, boat in campsites and lake navigational aids are in good condition.

Cash Handling:
• Perform cashier duties at Contact Station/Gift Shop.
• Collect and account for fees for park admission, shoreline campsites, store purchases and lake iron ranger collections.
Public & Staff Safety:
• Promote the safety of park visitors and enforce Park rules and protect Park resources.
• Utilize two-way radio communications system.
• Confers with local officials and law enforcement officers.
• Completes all necessary reports concerning incidents.

General Maintenance and Cleaning:
• General cleaning of facilities as necessary.
• Maintains campground, picnic areas, shoreline campsites and all restrooms in a
clean sanitary condition.
• Sweep and mop floors, restock towels, toilet paper, soap dispensers.                                                                                                                                        • Maintains and inspects all park facilities; litter removal, trail maintenance. tree trimming, landscaping, brush clearing and debris hauling. Maintains navigational aids, boats and boating related equipment.

Other duties as assigned as related to the position.

Knowledge of:
- Principles and processes for providing customer and personal services.
- Park rules/ regulations, fees and revenue functions.
- Techniques for interpretation of general park resources to visitors
- General office procedures.
- Basic first aid training.
- Computer skills.
- Basic cash handling.
- Boating / watercraft safety

Skill in:
- Public relations and information dissemination.
- Customer service.
- Active listening.
- Critical thinking.
- Driving and operating automotive equipment.
- Basic curatorial techniques.
- Multi-tasking; and de-escalation techniques.
- Using basic hand tools to perform daily duties.

Ability to:
- Research of natural or historical information.
- Performing math calculations.
- First aid techniques.
- Oral and written communications.
- Interpersonal relationships.
- Deescalate upset or non-compliant visitors.

The ideal candidate for this position will have two years of experience equivalent to a Park Ranger Specialist; OR three years of work experience in customer service, library or museum work; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

- Must possess and /or obtain and maintain a current Arizona Driver's license appropriate to assignment.
- Some positions may require certification as an Emergency Medical Technician, Electrician, and/or Wastewater Treatment Operator.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:
● Affordable medical, dental, life, and short-term disability insurance plans
● Top-ranked retirement and long-term disability plans
● 10 paid holidays per year
● Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
● Sick time accrued at 3.70 hours bi-weekly
● Deferred compensation plan
● Wellness plans
● Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.