Address:  4050 Red Rock Loop Road, Sedona, AZ 86336 

Salary: $16.00 - $17.50 per hour 

Grade: 15

Closing Date: August 31, 2026

Under supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.

Customer Service:
• Provides customer service by phone and in person and respond to publics inquiries about park hours, accommodations and reservations.

Cash Handling:
• Perform cashier duties at Contact Station/Gift Shop.
• Collect and account for fees for park admission and store purchases.

Public & Staff Safety:
• Performs basic building and trail maintenance to maintain safe and sanitary conditions.
• Promote the safety of park visitors and enforce Park rules and protect Park resources.
• Utilize two-way radio communications system.
• Confers with local officials and law enforcement officers.
• Completes all necessary reports concerning incidents.

Outdoor Recreation & Programmatic:
• Host visitors.                                                
• Assists with interpretive programs and may lead guided walks or hikes.
• Assists with information in response to visitor questions, directions, guidance, and concerns.

Knowledge of:
• A working understanding of principles and processes for providing customer and personal services.
• Park rules/ regulations, fees and revenue functions.
• Building maintenance, groundskeeping and tool usage.
• General office procedures.

Skills in:
• Public relations and information dissemination.
• Customer service, active listening.
• Critical thinking.
• Driving and operating automotive equipment.

Ability to:
• Research of natural or historical information.
• Performing math calculations.
• First aid techniques.
• Oral and written communications.
• interpersonal relationships.
• Deescalate upset or non-compliant visitors.

The ideal candidate for this position will have One year of  customer service experience equivalent; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted.

Must possess and maintain a current Arizona Driver’s license appropriate to assignment. Some positions may require certification as an Emergency Medical Technician.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

This is a temporary assignment with no benefits.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.

Recruitmenthr@azstateparks.gov

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.