Arizona Department of Gaming
100 North 15th Avenue
Suite 202
Phoenix, Arizona 85007

Salary: $66,650 – $79,040 

Grade: 22

Closing Date: November 15, 2026

The Arizona Department of Gaming is seeking a detail-oriented Event Wagering and Fantasy Sports (EWFS) Licensing Supervisor. This position will manage a dedicated staff responsible for overseeing every aspect of the licensing process for Event Wagering and Fantasy Sports. This position will apply logical interpretation of the relevant governing framework, including Arizona Revised Statutes, (Title 5, Chapter 6, 10 and 11; Title 13, and Title 41, Chapter 6, Article 10) and the Arizona Administrative Code (Title 19, Chapter 4, Article 1 and 2) to effectively fulfill all administrative responsibilities. The EWFS Licensing Supervisor will exercise sound judgment in directing licensing workflows, preparing for audits, ensuring quality customer service, and maintaining accurate licensing records. This position will also monitor daily work of assigned staff members and provides assistance as necessary. Execute daily administrative tasks in compliance with Agency policies and procedures, keeping all licensing forms and employee standard work up to date. The EWFS Licensing Supervisor will also assist the Manager and Assistant Director with assigned projects and provide support to other units as needed.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

● Analyzes facts to support managerial decisions and works independently to make sound decisions with limited information at times.
● Directs Certification and Event Wagering and Fantasy Sports Licensing staff, oversees licensing, conducts audit preparation, provides customer service, conducts record maintenance and determines licensing classification for Event Wagering and Fantasy Sport entities and employees.
● Assigns, reviews and evaluates Certification and Event Wagering and Fantasy Sports Licensing staff work, resolves policy and process conflicts and develops standard work to ensure quality service.
● Guides staff in interpreting Federal and State regulation governing licensing procedures.
● Performs a variety of duties under the direction of the Manager and Assistant Director, while providing supplementary support to other units.

Knowledge of:

• Proper interpretation and application of the Arizona Tribal-State Gaming Compact and Appendices.
• Ability to gather, analyze and comprehend facts and information to logically interpret statutes and rule, deliver sound guidance to staff.
• Clear communication with subordinates to provide leadership and expertise.
• Microsoft Office and Google Workspace.
• Salesforce or other customer relationship management databases.

Skills in:

• Gathering facts and information, analyzing and comprehending data.
• Decision- making.
• Independently planning, organizing, evaluating and prioritizing tasks based on importance.
• Monitoring and reviewing application processing for Event Wagering and Fantasy Sports licensing.

Ability to:

• Effectively communicate both verbally and in writing.
• Organize tasks and responsibilities.
• Respond to inquiries timely, using tact and diplomacy.
• Build and maintain positive, constructive relationships with external and internal stakeholders.
• Collaborate effectively as a team player across multiple divisions.
• Apply analytical thinking, sound judgement and professionalism to resolve issues.

• High School diploma or equivalent educational credentials. At least (3) years of experience serving customers. At least (2) years of hands-on experience using Microsoft Office Google Workspace/Suite, and Salesforce or comparable customer relationship management systems. Strong organizational capabilities and familiarity with Arizona Management System.

● At least one (1) year of experience in a supervisory capacity.
● Requires possession of and ability to retain a current, valid state-issued driver’s license. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

The Arizona Department of Gaming offers a comprehensive benefits package to include:

○ Sick leave
○ Vacation with 10 paid holidays per year
○ Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
○ Affordable medical and dental insurance
○ Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
○ Life insurance
○ Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, positions in this classification participate in the Arizona State Retirement System (ASRS). Please note, enrollment eligibility will become effective after 27 weeks of employment.

If you have any questions, please feel free to contact Human Resources at humanresources@azgaming.gov for assistance.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format, by contacting Linn Carrasco at (623) 955-9061 or emailing lcarrasco@azgaming.gov Requests should be made as early as possible to allow time to arrange the accommodation