College: BRCC

Department: Academic & Student Affairs

Sub department: Financial Aid

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities: 

35% Customer Relationship Management:

*Communicate with students, parents and vendors regarding billing inquiries, payment disputes, and account reconciliation in a professional and courteous manner.
*Build and maintain positive relationships with customers to facilitate timely payments and resolve issues effectively.
*Communicates and coordinates with the Account Receivable Manager regarding cashier operations, training, scheduling, and other job-related issues.

45% Financial Reporting/Collections Management:

*Prepare and analyze accounts receivable reports, including aging reports, cash receipts, and bad debt reserves.
*Generate financial reports and analysis to support management decision-making and strategic planning.
*Collaborate with collections and Students Accounts Receivable Manager to monitor and prioritize collections efforts based on aging reports and students and vendor payments.
*Collaborate with collections team to monitor and prioritize collections efforts based on aging reports and customer payment behavior.
*Analyze delinquent accounts, identify root causes of non-payment, and recommend strategies for improving collection rates.
*Analyze accounts receivable data to identify trends, patterns, and discrepancies in revenue collection.
*Monitor key performance indicators related to accounts receivable, such as days sales outstanding, aging reports, and cash flow projections.

20%

*Other duties as assigned

Required Education: 

*High school diploma or equivalent

*Associate's Degree or relevant certification in Accounting or Finance preferred.

Required Experience: 

*One year of related cashier experience.
*Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
*Knowledge of accounting principles, revenue recognition, and accounts receivable management practices

Required Knowledge, Skills and Abilities:

*Proven experience in accounts receivable analysis, billing, or financial analysis role.
*Proficiency in using accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel for data analysis and reporting.
*Strong analytical and problem-solving skills with the ability to interpret financial data and draw meaningful insights.

Preferred Experience:

*Two or more years working with cash, banking, higher education, and/or customer service.
*Excellent attention to detail and accuracy in financial record-keeping and analysis.
*Effective communication and interpersonal skills for interacting with internal stakeholders and external customers.

Preferred Knowledge, Skills and Abilities: 

Benefits: As a member of the Louisiana Community and Technical College System, BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. BRCC is an equal opportunity/equal access employer. BRCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.