Duties and Responsibilities

• Process and maintain records on all gifts, pledges, and donor related transactions 
• Research, enter, and maintain biographical information in CRM
• Maintains confidentially and integrity regarding all gifts to and donors of the University
• Provide customer service to donors with gift and pledge inquiries and follow up on donor issues where appropriate 
• Assist Director of Advancement Services in the production, maintenance, and distribution of reports 
• Help develop procedures for regularly enhancing and cleansing data 
• Assist in the clerical support for the Advancement Operations team as needed 
• Assist with daily and monthly reports as well as month and year end reconciliation reporting
• Other duties as assigned for Advancement including support of university sponsored events 

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Associate degree or equivalent professional experience

Experience

• Experience in data maintenance and accounts receivable preferred

Required Skills

• Advanced skills in Microsoft Office Excel and Access preferred
• Strong attention to detail
• Organize and prioritize work to meet deadlines
• Ability to work independently and as well as with team members, and exercise discretion in performing all responsibilities
• Ability to work on multiple tasks with interruptions
• Constructively seek and receive feedback to improve performance
• Ability to work quickly and efficiently while still maintaining accuracy
• Maintain integrity and confidentiality of all data maintained in the CRM
• Maintains data accuracy of donor and alumni records

IWU Kingdom Diversity Statement

IWU, in covenant with God's reconciling work and in accordance with the biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity.  We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity.  Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth.  We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.