Title: Program Manager, Pharmacy College Enrollment & Academic Success

Department Org: Pharm - Enrollment Management - 102250

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AC

Shift:  1

Start Time:  8:00   End Time:  5:00

Posted Salary: Salary will commensurate with education and experience; Starting at $49,900/yr

Float: False

Rotate: False

On Call: False

Travel: True

Weekend/Holiday: True

Job Description:

The Program Manager will liaise between CPPS and prospective students admitted to the university as well as provide enrolled undergraduate and graduate students with programming to enhance retention. This will include students enrolled in the pre-pharmacy, BSPS and PharmD programs as well as our online master’s level programs. Efforts will focus on aspects related to the enrollment process of prospective CPPS students as well as supporting current students, including guiding students in through matriculation and leading the establishment and oversight of peer and alumni mentoring programs. The Program Manager will also coordinate college-level new student orientation activities and organize specialty programming for pre-med concentrations, Direct Admission students and other pre-pharmacy cohorts to foster connection with the college and university. This position will provide students with accurate and timely information to support their success.
The Program Manager will lead the development, management and enhancement of student engagement initiative in CPPS with the goal of increased enrollment through improved retention and yield initiatives. The Program Manager will function as an integral member of the CPPS admissions and retention team.
Tasks include leading event planning and providing strategic support for the college's recruitment of prospective and admitted students, as well as developing communications for prospective and current students. A key responsibility will be the analysis of student engagement data to identify trends, measure outcomes and inform strategies that strengthen student success initiatives. The successful candidate must be a proactive, cross-functional team player, creative thinker and copywriter with strong organization, writing and project management skills.

Minimum Qualifications:

Bachelor’s degree required,
Possesses and maintains a valid driver's license and vehicle.

Communication and Other skills:

• Outstanding presentation, verbal and written communication skills plus public speaking ability.
• Ability to work in a fast-paced environment, managing multiple projects simultaneously under tight deadlines.
• Exceptional computer skills with the aptitude for learning new technologies quickly – keeping up with emerging higher education trends and best practices.
• Excellent problem-solving skills.
• Must have the ability to, as well as meet the requirements to complete and maintain mandatory training per the University mandatory training policy pursuant to the deadlines set forth therein.

Preferred Qualifications:

• Minimum of five (5) years professional experience is preferred.
• Master’s degree and experience in enrollment management or higher ed strategy preferred.

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.