Title: Associate Technology Support Administrator

Department Org: IT Personnel - 108790

Employee Classification: U8 - Classified Exempt Salaried FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AD

Shift:  1

Start Time:  8:00 a.m.   End Time:  5:00 p.m.

Posted Salary:

Float: False

Rotate: False

On Call: True

Travel: False

Weekend/Holiday: False

Job Description:

Working as an Associate Technology Support Administrator, this position is responsible for maintaining and supporting computer systems across the University. The employee plays a pivotal role in supporting technology needs for faculty, staff, researchers, and/or students.

Other job duties include diagnosing and troubleshooting computer related problems including hardware and software issues; provide technology support by fixing and imaging machines and installing software; and answering computer-related questions.

Minimum Qualifications:

Required
o Bachelor’s degree or an Associate degree with 2 years of relevant experience
o Have a good working knowledge of Windows operating systems and MS Office software suite
o Experience with hardware and software troubleshooting
o Experience with wireless networks
o Appreciation of punctuality, regular attendance, and dependability.
o Excellent interpersonal and communication skills
o Driver’s license

Preferred Qualifications:

• Preferred or Beneficial
o Knowledge of Macintosh OS
o Active Directory experience
o Remote systems management tool experience
o Desktop image deployment experience
o Course content experience with operating systems, databases, and/or programming languages
o Help Desk support experience

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. 

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. 

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.